Commercial Engine Lead Technician

Responsibilities: Maintain a safe working environment and observe all safety procedures, laws, policies, and rules. Promote and work in a manner consistent with contamination control guidelines. Communicate with internal and external customers in a manner that promotes a positive relationship. Work overtime as needed within labor law guidelines. Follow manufacturer and company service guidelines and procedures to ensure quality work and preserve and document component failure information for accurate failure analysis. Perform inspection on equipment as needed. Attend scheduled technical and safety training (in person or virtual).Analyze and diagnose equipment malfunctions. Repair, replace or rebuild engines, fuel systems, generator control systems, switch gear, marine power systems, etc. Write service reports that accurately document diagnosis and repairs performed. Prepare required documentation including work orders, parts lists, and timecards in an accurate and timely manner. Back up the Service Supervisor and/or service manager on larger jobs, problem situations, and job estimates beyond flat rates. Provide technical support and on‐the‐job training for other technicians in the shop. Assist Service Manager with performance evaluations and feedback of technicians in the field. Open and close all shop work orders within 7 days from LDL.Track large or special customer jobs through repair process to ensure timely completion, correct parts ordering, accurate repairs, and safety. Keep the Service Manager informed and updated on daily shop operations and problem situations. Maintain ongoing customer service relation business plan with Service Manager and Service Supervisor. Maintain excellent communications and cooperation with all co‐workers, management, and other departments. Support company safety and housekeeping standards. Oversee work‐in‐process, testing, and final preparation for delivery of repaired products. Report lost, broken, or stolen equipment to the service manager. Provide written recommendations to the service manager for needed improvement for tooling and/or equipment. Assist parts, service, and engine sales personnel in preparation of job quotes. Attend store meetings to review completion and accuracy of service reports, flat rates, service updates, policies, and other topics. Ensure assigned company vehicles maintain a clean professional appearance and proper working order. Operate company or personal vehicle as needed to visit branch locations or customers. Maintain punctual, regular, and predictable attendance.

Qualifications: Associate's Degree in Diesel Technology or a closely related field, OR equivalent combination of education and at least 6 years of directly related experience in commercial engine service. Valid driver's license with a satisfactory driving record.

Benefits: Peterson offers competitive wages, generous benefits, and promotional opportunities in a family‐owned and operated business.

EEO & Screening: Peterson Power Systems, Inc. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.