At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.
Job Title: Slot Attendant
Salary: $12.14 + Tips
Status: Full-time
Shift: Various
Monarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation. Boasting 23-floors filled with 516-luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45-table games. Spa Monarch carries the #1 Hotel Spa rating from USA Today’s Readers Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.
As part of a family-owned business, we are committed to providing excellence in every guest experience. From exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm welcoming acknowledgement every time you step through our doors. Our focus is on maintaining lasting relationships with our guests and our community, ensuring that every interaction is warm, and welcoming.
Responsibilities:
Monitors performance of slot machines, activity, and conditions of the casino slot areas.
Responsible for ensuring all slot machines are operable and identified for repair as necessary.
Position verifies jackpots and install TITO tickets
Ensures that all forms and documents are processed accurately and according to gaming and Monarch procedures
Clearly communicates information to management regarding relevant issues and activities at appropriate times
Asks for and encourages player card sign-ups
Uses good judgment in determining time sensitivity of information to be communicated
Qualifications:
Must be at least 18 years of age and able to obtain and maintain a Colorado Support Gaming License.
Ability to provide exceptional guest service and strong verbal communication skills
Must have above average mathematical ability
Strong currency handling skills, ability to process currency transactions accurately
Intermediate computer knowledge and experience required
Ability to use and wear an ear piece radio communication device
Ability to speak and write English
Ability to communicate information through spoken words and sentences that others will understand
Ability to read and understand information and instructions presented in writing
Must be able to stand for duration of shift
Must be able to bend, stoop and continuously use hands
Ability to push and pull up to 25lbs pounds and occasionally up to 45lbs
Ability to work all shifts including weekends and holidays as scheduled
Understanding and knowledge of Title 31 reporting
Successfully pass a pre-employment criminal background check and drug screen
Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!
Benefits: Full Time Team Members (30+ hours) will enjoy the following benefits and perks:
Paid Time Off
6 Observed Holidays and Holiday Pay
Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:
1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks
Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
80% Subsidized Bus Transportation Options
Free Covered Parking
Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
Career Development and Advancement Programs
Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
Team Member Hotel, Retail and Spa Discounts
Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!
An Equal Opportunity Employer:
Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
An estimated salary for this position would be:
We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.
