Location Manager Join the team at SoCal's first coworking space and become an integral part of a community of individuals, freelancers, entrepreneurs, startups, small businesses and remote workers who believe that to work for yourself, you don't have to work by yourself. We're looking for a talented individual with administrative and hospitality experience, who is well-versed in customer service, CRM software, and cloud-based applications. If you're someone looking to contribute to a team, engage with others, tackle problem-solving opportunities, and build community around common and uncommon lifestyles, we want to meet you! The Location Manager is directly responsible for a single location—including its staff, customers, partnerships, operations, facility, and account management. You'll own both revenue and expense performance, develop and oversee front-desk staff, engage members and local partners, oversee the full sales process, ensure smooth workflow operations, and maintain the physical space in tight coordination with other staff and managers to drive company success.
Application Process:- Submit resume and application
- Feel free to follow up by contacting the hiring manager
- Await a call or email to schedule an initial phone or video interview
We typically run a 3-step interview process: in-person or video interviews with multiple managers, followed by a trial day.
Responsibilities include:
Community Development: Plan and execute member events update community calendar, secure sponsor partnerships, foster relationships with local businesses, government, and community organizations; de-escalate conflicts; implement cultural standards, review member feedback and surveys
Sales & CRM: Assist with lead generation and coaching staff on sales. Supervise the sales process and PipeDrive CRM documentation, track space-usage metrics and generate reports, attend weekly sales calls, manage referral partner listings, provide content to marketing.
Operations: Ensure staff implement company workflows and documentation. Review weekly meeting-room and event reservations, provide first-level tech support onsite for members and bookings.
Facility Management: Conduct daily walkthroughs to restock supplies and identify repair needs, manage repairs, maintenance projects, and both regular and periodic cleanings. Coordinate with vendors as needed and manage monthly/quarterly contracts.
Billing & Financial Administration: Ensure daily reservations and monthly memberships are properly billed. Oversee all account balances, accounts receivables and payables for the site. Forecast weekly income in reporting, coordinate delinquent collections, participate in weekly billing meetings.
Perks
Insurance Benefits:- Medical, dental, vision, 401k, life, home, car, renters, and more
- Commuter: Monthly allowance for saving the planet by using public transportation
- Community: Access to all BLANKSPACES locations, events, community programming, and membership experiences
- Marketplace: Discounts for restaurants, tickets, vacations, both local and global
Requirements:- Congenial, helpful, and professional personality
- Must love people, and value compassion and respect
- Strong interpersonal communication, writing, and grammar skills
- Adaptable computer and tech capabilities
- Reliable transportation, as you may be required to work at more than one location within SoCalCommitment to work weekends when an event is scheduled
- Flexible schedule, as you may be asked to stay late on relatively short notice, or work additional weekend shifts
- Strong work ethic, matched with an understanding that there is little to no downtime in this job
- Ideal candidate will have 2-3 years' experience in hospitality, sales, or administrative positions
- We HIGHLY value experience with MindBodyOnline, BaseCamp & PipeDriveAbility to occasionally assemble/disassemble furniture, change light bulbs or other light handy work, lift up to 20–30 lbs
Work schedule: 8 hour shift
Monday to FridayDay shift
Benefits:- Paid time off
- Health insurance
- Dental insurance
- Vision insurance 401(k) matching
