Summer Internship - Aftersales Service Development Analyst
Date: Oct 5, 2026
Location: Lewisville, TX, US, 75067
Company:
PACCARPACCAR Parts has an exciting Aftersales Service Development Analyst summer internship opening at our Lewisville, TX location. The selected candidate will work directly with our Aftersales Service Development team, gaining exposure and experience in the development, launch, and continuous improvement of aftersales service programs that support PACCAR dealers, fleets, TRP stores, and independent service providers. This internship provides a unique opportunity to learn how innovative service solutions are developed, brought to market, and scaled across a global service network. Learn first-hand from top industry professionals Work directly with Managers and Senior Managers Develop mentoring relationships with Aftersales and IT leaders Gain valuable hands-on experience supporting service program development and launch activities Job Functions / Responsibilities Assist with gathering business requirements, documenting processes, and organizing project information to support future technology and service initiatives Assist with the definition and implementation of support, training, and other Aftersales programs designed to improve customer experience, service network performance, and product adoption Conduct market research and competitive benchmarking to identify industry best practices, emerging service offerings, and opportunities for PACCAR Aftersales programs Create and maintain reports, dashboards, and data visualizations that provide insights into aftersales program performance and customer behavior Support analysis of customer activity, including connections between diagnostics tool usage, licensing data, and parts purchasing trends Assist in identifying opportunities to improve parts sales growth through data-driven insights and targeted aftersales initiatives
Qualifications:- Relevant coursework or prior internship experience desired
- Excellent written and verbal communication skills
- Strong organizational and project management skills
- Self-motivation and energetic personality
Team-oriented
Flexibility to work in a dynamic, fast-paced environment
Ability to handle multiple priorities
Strong PC Skills including experience with Microsoft Office SuiteThis internship is for students currently enrolled in college; junior or senior standing preferred.
Benefits:
As a U.S. PACCAR intern, you have a full range of benefit options including: 401k with up to a 5% company match Sick Leave Medical, dental, and vision plans for you and your family Flexible spending accounts (FSA) and health savings account (HSA) Life and accidental death and dismemberment insurance EAP services including wellness plans, estate planning, financial counseling and more Global Fortune 500 company with a wide array of growth, training, and development opportunities Work alongside experienced goal-oriented colleagues recognized as experts in their field This position may offer relocation assistance benefits. Additional Job Board Information Wage Scale or Salary Range The salary range for our intern positions is as follows: Undergraduate Students: $25.00/Hour Graduate Students: $30.00/Hour Additionally, this role is eligible for the full range of benefit options listed above. PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world. This includes 21 distribution centers globally that support 2,300 dealerships and over 1,000,000 customers. PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
