Customer Engagement Applications Engineer

Key Responsibilities: Support, maintain, and troubleshoot eBeam tools in customer environments Diagnose tool issues, identify corrective actions, and ensure optimal tool performance Work closely with service and engineering teams to resolve hardware/software issues Develop applications and Best Known Methods (BKMs) to solve complex customer challenges and improve tool capability Create use cases, scope new features, identify issues, and drive bug fixes Maintain strategic customer relationships and assist sales teams with technical assessments Develop and document training materials, and provide technical training Collaborate with customers and internal teams to define requirements for future products

Qualifications: MS or Ph.D. or equivalent experience in Physics, Chemistry, Engineering, Optics, Material Science, or related field Experience in semiconductor fabrication or equivalent educational experience Minimum 2 years of hands-on SEM review, SEM inspection, or TEM/FIB experience Strong knowledge of semiconductor process flows and defect types Understanding of electron optics and how electrons interact with a sample to produce SE, BSE, and VC signals Experience in system-level troubleshooting, diagnostics, and reporting Cleanroom experience and semiconductor device characterization Familiarity with computer operating systems, networking, and analysis tools

Preferred Skills: Strong customer focus and ability to build collaborative relationships Motivation to innovate and proactively deliver exceptional customer outcomes Proven technical leadership and problem-solving skills Experience with Advanced Packaging, Wafer Level Packaging, or C4. Excellent communication, teamwork, and project management skills Ability to present technical content to diverse audiences Data analysis tools (Excel, JMP, Minitab, Igor, Origin, ImageJ, etc.) Programming (Matlab, LabVIEW, Python, etc.)

Minimum Qualifications: BS with 2+ years industry experience, MS with relevant experience

Base Pay Range: $83,100.00 - $141,300.00 AnnuallyPrimary Location: USA-OR-Hillsboro-Beaverton-KLAKLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process. KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.