Produce ClerkAt Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. About Hy-VeeAt Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier. The Role and Why It's Important At Hy-Vee, our produce department is one of the first impressions we make on every customer who walks through the door, and our Produce Clerks play a big role in making it a great one. In this role, you'll keep the department stocked, fresh, and inviting while delivering the kind of friendly service that keeps customers coming back. Whether you're rotating product, checking in deliveries, or helping a customer find what they need, your work makes a real difference every single day. If you enjoy staying active, take pride in a job well done, and thrive working as part of a team, we'd love to have you on our team.
What You'll Do: No two shifts are exactly the same, but here's what you can expect:
- Deliver outstanding customer service by greeting every customer with a smile, assisting them with their needs, and going the extra mile to make their shopping experience a great one
- Review the status and appearance of merchandise for freshness and replenish and rotate product to maintain quality standards
- Ensure an adequate product supply is ready and on hand; develop or follow a production list and anticipate daily product needs for the department
- Check in product, put product away, and review invoices as needed
- Prepare, finish, and replenish product as necessary
- Practice proper sanitation procedures and keep the work area clean, neat, and safe at all times
- Remove trash in a timely manner and assist with general department upkeep
- Order product and supplies and price products for customers as needed
- Answer the phone promptly and provide friendly, helpful service to customers who call
- Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
- Pitch in with other tasks or special projects as they come upYour SkillsYou don't need extensive experience for this role; we'll provide the training you need to succeed. To hit the ground running, you'll need to be able to:
- Bring commitment to Hy-Vee's mission and a genuine passion for helping customers
- Follow written and verbal instructions carefully and with attention to detail
- Apply basic math skills including simple addition, subtraction, counting, and recording
- Communicate clearly with customers and co-workers and contribute positively to the team
- Learn and apply proper sanitation, food safety, and department procedures
- Reporting Relationships
- Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Perishables, Store Operations, Health Wellness Home; Produce Department Manager; Assistant Produce Department Manager
Education and Experience:
Less than high school diploma or equivalent experience accepted Six months or less of similar or related work experience; we'll provide all the training you need to succeed
Physical Requirements:- Frequently stand and walk throughout a shift in sales, food service, or delivery areas
- Where applicable to the role: ability to safely use sharp knives and blades for food preparation
- Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
- Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
- Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties
Working Environment:
This is a fast-moving role where things stay busy and engaging. You'll work in the produce department and can expect frequent exposure to temperature extremes and dampness, as well as possible equipment movement hazards, electrical equipment, and cleaning chemicals and solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
