Benefits And Leave Of Absence Coordinator Sendik's Food Markets: Join a Century of Excellence. Sendik's Food Markets is far more than a grocery store—we are a family-owned company built on a century-long tradition of providing "only the best." With our 2026 Centennial Anniversary marking a century of excellence, we seek passionate individuals eager to join a team defined by exceptional quality, genuine service, and community pride. We currently operate 17 store locations across Southeastern Wisconsin. At Sendik's we blend the warmth of a local grocer with the energy and nimbleness of a fast-paced, innovative retail environment. We empower our associates to become experts, fostering a culture where every single person contributes to our signature, award-winning customer experience. If you are looking for a career where your passion for service and hard work lead to genuine growth and make a tangible impact right in your community, you belong at Sendik's. The Benefits and Leave of Absence Coordinator role manages end-to-end leave administration (FMLA, STD, parental pay, and ADA) while delivering high-touch support for daily benefit inquiries. Partnering closely with HR Business Partners, store leaders, and vendor partners, the Coordinator ensures our programs run seamlessly, compliantly, and with an associate-first focus.
Duties & Responsibilities
Leave of Absence & ADA Administration:
Administer all leave programs end-to-end, including FMLA, non-FMLA, personal leaves, Short-Term Disability, and company parental pay.
Guide associates and managers through eligibility, required documentation, timelines, and return-to-work coordination.
Partner with operations and store leaders to facilitate ADA accommodation requests and interactive process workflows.
Ensure adherence to federal, state, and local leave laws and regulations.
Associate & Vendor Support:
Serve as the primary, high-touch point of contact for associate benefit questions across email, phone, and in-person inquiries.
Act as the key operational contact for benefit vendor partners, including our health and welfare broker.
Model Sendik's culture by delivering exceptional service to associates, leadership, and external partners.
Plan Administration, Reporting & Compliance:
Aid in the daily administration and execution of health, welfare, and 401(k) plans to maintain compliance with federal and state laws (ERISA, COBRA, ACA, HIPAA).Lead recurring compliance projects and initiatives, including COBRA administration, 1095-C tax reporting, Medicare notifications, and annual flu shot clinics. Conduct monthly benefit enrollments/audits and actively support Open Enrollment, including troubleshooting associate issues. Generate and organize HR performance metric reporting and maintain up-to-date administrative SOPs.
Communications & Department Operations:
Maintain and update internal Sendik's benefit intranet pages regularly.
Develop and execute monthly benefit communications for associates.
Stay current on emerging benefit trends, regulations, and industry offerings.
Support broader HR programs, assist in stores during peak holiday seasons, and complete other duties as assigned.
Qualifications:- BA/BS degree in Human Resources or a related field
- Minimum of 3 years of benefit related experience, including leave of absence administration
- Experience working within HRIS systems
- Proficient in computer programs, such as, Word, Excel and Google DocsStrong communication and problem-solving skills
- Strong working knowledge of regulatory compliance requirements (FMLA, ADA, COBRA, ACA, ERISA, HIPAA)
- Ability to interact effectively with individuals at all levels, internally and externally
- Strong analytical and decision-making skills, with the ability to address situations independently
- Strong sense of security and ability to handle sensitive information
- Excellent attention to detail
- Excellent time management, prioritization and organization skills
- Ability to work at a fast paced and efficient manner, adapting to changes to meet deadlines
- Strong sense of team – ability to anticipate the needs of the team
- Ability to lift a maximum of 50 lbs
