Data Center Critical Facilities Engineer

Location: Liberty, NC 100% Onsite

Position Summary: We are seeking an experienced Data Center Critical Facilities Engineer to support the operation, administration, monitoring, and continuous improvement of critical data center infrastructure. This role requires strong hands-on administration and programming experience with APC Data Center Expert (DCE) / IT Advisor (ITA) and/or Vertiv SiteScan environments. This is not a monitoring-only position. The successful candidate must be able to configure, program, update, and administer these platforms, including adding new devices/components, configuring monitoring parameters, establishing alert and alarm thresholds, managing licenses, and building monitoring capabilities for critical infrastructure. The ideal candidate will have a background in electrical engineering, mechanical engineering, MEP (Mechanical, Electrical, and Plumbing), HVAC, or data center critical facilities, with strong exposure to equipment such as UPS systems, ATS, generators, HVAC systems, and other environmental infrastructure.

Key Responsibilities: Administer, configure, program, and maintain APC Data Center Expert (DCE), APC IT Advisor (ITA), and/or Vertiv SiteScan environments and supporting servers. Configure monitoring platforms to support critical data center infrastructure and environmental systems. Add, configure, and program new monitored components such as UPS systems, power strips, cameras, HVAC equipment, generators, ATS systems, and other critical facility equipment. Configure monitoring parameters, alert thresholds, alarm set points, notifications, and escalation rules. Manage software licenses and license counts for APC DCE/ITA and/or Vertiv SiteScan environments. Build and maintain monitoring dashboards, device configurations, alarms, and environmental monitoring capabilities. Troubleshoot backend issues related to monitoring platforms, servers, devices, communications, and data collection. Support data center managers and facilities teams with critical infrastructure operations and monitoring. Monitor and support electrical, mechanical, and environmental systems to maintain availability, reliability, and operational continuity. Maintain accurate inventories of data center equipment and infrastructure. Document equipment, configurations, monitoring points, alarms, and operational procedures. Identify deficiencies in data center infrastructure, monitoring, and operational processes and recommend improvements. Support incident management, ticketing, change management, and troubleshooting activities. Ensure facility maintenance and operational activities are properly planned, documented, and coordinated. Support vendor activities involving electrical, environmental, mechanical, and critical facility equipment. Help ensure preventive maintenance is performed according to manufacturer recommendations and industry standards. Review and support change requests for critical facility services, repairs, upgrades, and improvements. Ensure changes involving critical operating equipment are appropriately planned, reviewed, scheduled, and documented before implementation. Support physical access, safety, and security requirements for restricted data center areas. Collaborate with data center, infrastructure, facilities, engineering, and cross-functional teams. Travel to other data center and facility locations as required.

Required Qualifications: Must Have3–5+ years of relevant experience in data center critical facilities, facilities engineering, electrical/mechanical engineering, or a closely related field. Hands-on administration/programming experience with at least one of the following:

• APC Data Center Expert (DCE)APC IT Advisor (ITA)
• Vertiv SiteScanExperience configuring and administering monitoring platforms—not simply monitoring existing alerts.
• Ability to:
• Configure and update monitoring software.
• Add and configure new devices/components.
• Program monitoring points.
• Configure alarm and alert thresholds.
• Establish set points and notification rules.
• Manage software licenses.
• Troubleshoot monitoring and backend issues.
• Strong understanding of critical data center equipment, including:
• HVACUPSATS (Automatic Transfer Switches)
• Generators
• Electrical and environmental systems
• Strong exposure to MEP (Mechanical, Electrical, and Plumbing) engineering.
• Ability to support the backend administration of data center environmental and critical facilities monitoring systems.
• Experience with incident ticketing and change management processes.
• Strong documentation and communication skills.
• Proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, and Teams.
• Ability to work independently while collaborating effectively with cross-functional teams.