Certified Resident Monitor
Location:
Kissimmee, FL Compensation: $18/hour FLSA Status: Non-Exempt Department: Operations Reports To: Facility Director
Position Overview:
The Certified Resident Monitor plays a critical role in maintaining the safety, security, and daily operations of a work release facility serving individuals transitioning back into the community. This position combines custodial supervision, documentation, and client interaction to ensure a structured, compliant, and supportive environment. The ideal candidate is dependable, composed under pressure, and committed to helping individuals successfully reintegrate into society.
Why Join:
The Transition HouseAt The Transition House, we believe strong teams create strong outcomes. Our work is centered on accountability, rehabilitation, and opportunity for individuals transitioning back into the community. We are committed to supporting our employees through professional development, a collaborative work culture, and a workplace that values both mission impact and employee well-being.
Key Responsibilities:- Maintain safety, security, and supervision of residents in a structured work release environment
- Conduct routine counts, inspections, and searches to control contraband and ensure compliance
- Monitor daily resident activities including meals, work assignments, visitation, and recreation
- Complete accurate documentation, reports, logs, and entries in the inmate management system
- Perform intake procedures for new residents, including documentation and file setup
- Respond appropriately to incidents while maintaining professionalism and emotional control
- Identify and report safety, medical, or behavioral concerns
- Enforce policies, procedures, and emergency protocols
- Participate in required trainings and staff meetings
- Support a respectful, structured, and accountable environment for residents and staff
Required Qualifications:- EducationHigh School Diploma or GEDExperienceAbility to work in a structured or secure environment
- Willingness to work with justice-involved individuals
- Knowledge, Skills, and Abilities
- Strong communication and documentation skills
- Ability to remain calm and professional in high-stress situations
- Sound judgment and decision-making skills
- Team-oriented with strong interpersonal boundaries
- Licenses / Certifications
- Valid Florida driver's license
- Ability to pass a background screening and meet Florida Department of Corrections requirementsFDC Corrections certification CJSTEPreferred Qualifications
- Experience in corrections, criminal justice, behavioral health, or reentry services
- Prior experience working with justice-involved populations
- College coursework in criminal justice, psychology, social work, or related field
- Work Environment
- This position operates within a secure residential program environment and involves:
- Continuous interaction with residents in a structured setting
- Exposure to potentially high-stress or safety-sensitive situations
- Routine documentation and computer-based work
- Physical activity including walking, standing, and monitoring throughout the facility
- Schedule Expectations12-hour rotating shifts (3–4 days per week)
- Nights, weekends, and holidays required
- Overtime may be available based on operational needs
BenefitsComprehensive Benefits Include:
Medical, Dental, Vision, and Life Insurance 401(k) Retirement Plan
Generous Paid Time Off:
- Up to 25 days of PTO based on tenure7 Wellness Days annually11 Paid Holidays plus 1 Floating Holiday
- Work-Life Balance & Growth:
- Flexible scheduling options (based on operational needs)
- Professional development support
- Additional Perks:
- Employee discount programs
- Referral bonuses
- CultureAt The Transition House, your mental health is our top priority.
- We strive to create a workplace grounded in collaboration, accountability, and balance. By supporting our employees, we strengthen our ability to make a lasting impact in the communities we serve.
Equal Opportunity Employer:
The Transition House, Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying disability, national origin, veteran status, or any other protected characteristic under applicable federal, state, or local law.
ADA Accommodation Statement:
The Transition House is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment and employment process. Applicants who require an accommodation to participate in the application or interview process should contact Human Resources.
