Mainframe Storage Engineer (Entry Level)

Mainframe Storage Engineer (Entry Level)CGI Federal is seeking a Mainframe Storage Engineer to support the Social Security Administration (SSA) in maintaining and enhancing its enterprise mainframe storage environment. The selected candidate will work as part of a team responsible for supporting storage infrastructure, tape management systems, backup and recovery processes, and data availability across SSA's production and test environments. This position is onsite at SSC in Durham, NC 5 days a week. Your future duties and responsibilities include: supporting day to day operations of the SSA mainframe storage environment, monitoring storage systems to ensure availability, performance, and capacity requirements are met, assisting with storage provisioning, backup and recovery activities, and data management requests, supporting the administration of Storage Management Subsystem (SMS) constructs, storage classes, management classes, and related ISMF configurations, assisting with management and support of tape management systems and virtual tape environments, participating in disaster recovery exercises, backup validation activities, and recovery testing, troubleshooting storage, backup, replication, and dataset related issues under the guidance of senior engineers, supporting customer requests involving JCL, datasets, catalog management, ISPF, TSO, and storage utilities, creating and maintaining technical and operational documentation using Microsoft Office products, assisting in developing scripts and automation solutions to improve operational efficiency, gathering operational requirements and supporting automation initiatives using tools such as Ansible, supporting storage performance analysis, capacity planning, and reporting activities, assisting with change management and incident resolution activities using ServiceNow, participating in storage infrastructure projects and technology upgrades, and collaborating with systems programmers, application teams, and infrastructure engineers to support mission critical systems. Required qualifications to be successful in this role include: ability to obtain and maintain US Public Trust Clearance, Bachelor's Degree and 2+ years IT experience, 2+ years of experience supporting IBM z/OS mainframe environments, experience working with IBM Job Control Language (JCL), familiarity with ISPF, TSO, and z/OS operational utilities, basic understanding of storage management concepts, including backup and recovery processes, knowledge of datasets, catalog management, and dataset utilities, familiarity with IBM SMS, HSM, ABARS, ISMF, or related storage management technologies, experience supporting or monitoring enterprise storage environments, understanding of VSAM and other mainframe data access methods, basic knowledge of virtual tape technologies or tape management systems, familiarity with storage monitoring and reporting tools, experience using ServiceNow or similar incident and change management systems, working knowledge of Linux command line environments, ability to create and maintain technical documentation, strong analytical, troubleshooting, and problem solving skills, strong verbal and written communication skills, and ability to work effectively both independently and within a team environment.