Branch Manager - Lawn & Landscape

Company: Schendel Lawn & Landscape

Job Classification: Full-Time

Work in conjunction with SLL General Manager and Production Managers to ensure branch is adequately staffed. Listen to co-workers and staff; provide timely answers to co-worker questions and pass along valuable information to management when needed. Hire, train, and terminate co-workers using company values and clearly communicated expectations as a guideline. Provide coaching and support where needed. Provide HR direction through explanation of benefits, ensuring correct paperwork is given and returned on time, scan/deliver paperwork, and coordinate times for special meetings. Perform regular performance reviews for Production Managers and confirm reviews are done for all other staff within the Lawrence Branch. Work with Production Managers to oversee day-to-day activities, ensuring we are working efficiently and obtaining our profit goals. Outline responsibilities, goals, expectations, train, and follow-up. Achieve all budgeted metrics. Discuss monthly revenue and profit goals with Production Managers and review regularly to ensure branch is on track to hit monthly and annual goals. Allocate Lawrence division expenses such as bonuses, equipment, and tools to the proper Lawrence GL accounts. Review jobs and services weekly to ensure we are hitting budgeted profit per department. Ensure company safety procedures are implemented and followed. Monitor Production Managers tickets and calendars in Clypboard. Ensure all end-of-month to-dos are completed on time. Schedule and monitor snow events; communicate with customers when needed. Create and maintain quality control throughout the branch. Review, solve, and/or correct billing issues and answer questions. Track and turn in all purchases/receipts to General Manager for review biweekly. Complete the renewal process for all of Lawrence properties. Communicate with 3rd party contractors and subs. Perform all personal payroll and human resources functions as required in the Paycom system, including but not limited to tracking of time worked, paid time off requests, insurance enrollment and changes, updating of home address and banking information as needed, and viewing of training videos. Attend all required production meetings, safety meetings, trainings, performance reviews/evaluations, and other mandatory meetings.

Builds and develops a high-performing team. Creates a positive, accountable branch culture. Keeps customers satisfied and resolves issues effectively. Maintains safe, efficient operations. Meets or exceeds branch financial and operational goals. Develops strong relationships with employees, customers, and the community. Takes ownership of the branch and continually looks for ways to make it better.

Valid driver's license without any major infractions within 3-5 years Ability and desire to lead, motivate, and coach co-workers Ability and desire to communicate and interact with customers on a daily basis Demonstrate an extensive knowledge of landscape and/or hardscape installation, mowing, lawn care, and irrigation systems Ability to use landscaping and irrigation tools and equipment, including small construction equipment Ability and desire to work outdoors in all types of weather conditions Ability to project a professional image appropriate to the work environment and job responsibilities. Ability to push, pull, and lift up to 85 pounds Ability to regularly stand, kneel or stoop for prolonged periods of time Ability to do basic math calculations and measurements Ability to learn and become proficient in company software, including Clypboard, Paycom, and Microsoft Office Ability to speak English required; ability to speak Spanish is a plusPHYSICAL DEMANDSPush, pull, and lift up to 85 pounds. Stand, kneel, bend, or stoop for extended periods. Work around landscaping equipment and other outdoor work environments. Maintain reliable attendance and punctuality. WORK ENVIRONMENTProfessional and time oriented environment in an office and field setting.