Airline Senior Supervisor for Prestigious International Airline in Dfw Airport Hallmark Aviation is seeking a professional Airline Senior Supervisor for a Prestigious International Airline for our Dallas/Fort Worth, TX (DFW) Location. The Senior Supervisor leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. Requirements and skills needed: Proven leadership abilities and organizational skills Excellent interpersonal, coaching and counseling skills Understand that staff development is a leader's responsibility Self-driven focus on customer and client satisfaction Ability to excel under pressure of meeting extreme deadlines Able to communicate effectively, both verbally and in writing Experienced in planning a roster and monitoring work schedules Able to solve daily problems and make quick decisions within the operation 5 yrs airline experience preferred: minimum 4 yrs airline supervisor experience preferred Flexible and able to promote positive attitudes from subordinates Computer software (Word & Excel), typing, and ticketing experience Able to work varied hours
Specific duties include:- Provide hands-on supervision of the staff and delegate workload
- Provide direct customer relations support
- Ensure that account operates according to schedule and service level agreements
- Recruit, interview, and hire staff
- Oversee the long-term analysis of manpower needs, groom potential leaders
- Ensure cross training as well as provide new and refresher training for staff members
- Manage attendance records and ensure appropriate shift coverage
- Handle discipline and motivation issues
- Process promotion, demotion and termination paperwork
- Enforce safety, security, and grooming standards
- Administer performance reward programs
- Control the budget for labor costs and allocation
- Essential requirements:
- Previous airline experience
- At least 18 years old, with a high school diploma or G.E.D.English required
- Basic math skills: adding, subtracting, division, and multiplying
- Computer literate
- Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
- Reading & comprehension of reference materials, instructions, policies & procedures
- Valid US work authorization, professional demeanor and exceptional presentation, flexible schedule & availability, background check, fingerprinting required, drug screen required on day of hire
