Director of Commercial Operations

About this Role: The Director of Commercial Operations drives revenue growth while serving as a key point of contact for our customers. This role blends proactive sales, relationship management, and brand representation. This individual will also represent the company at trade shows and industry events, helping expand our market presence. The position will work from their home or one of our offices. It is preferred that the candidate reside in Indiana, Ohio, Viriginia, or West Virginia. There will be frequent travel. The amount of travel will depend on the where the candidate resides. What You’ll DoSales & Business Development Identify, prospect, and develop new business opportunities. Manage the full sales cycle from lead generation to closing. Develop and execute strategic outreach plans Customer Relationship Management Act as a liaison between customers and internal teams. Build and maintain strong, long-term customer relationships. Collaborate with customers to identify opportunities for additional services. Address customer needs, concerns, and inquiries in a timely manner. Ensure a high level of customer satisfaction and retention. Review contracts and make recommendations to Executive Management. Trade Shows and Industry Events Represent the company at trade shows, conferences, and networking events. Coordinate event participation, including booth setup and materials. Engage with attendees, generate leads, and promote company offerings. Follow up on leads generated from events. What You’ll BringEDUCATION AND EXPERIENCE REQUIREMENTS Bachelor's degree in related field or equivalent knowledge or skills obtained through a combination of education, training, and experience. 5+ years or sales, business development, commercial operations, or account management experience. Preferred experience in the Electric power, generation, transmission, and distribution industry. KNOWLEDGE, SKILLS, AND ABILITIES Understanding of sales processes, pipeline management, and lead generation strategies. Knowledge of the company’s services, industry trends, and competitive landscape. Negotiation and persuasive selling techniques. Organized with a strong attention to detail. Excellent interpersonal and customer service skills. Ability to build and foster relationships with team members. Strong written and verbal communication skills. Self-motivated with the ability to work independently. Excellent time management skills, capable of handling multiple projects concurrently. Ability to maintain confidentiality. A valid driver’s license. Ability to conducts self in an appropriate manner as a representative of SEC, working effectively in a diverse work environment.

NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones many be assigned at any time with or without notice. Service Electric Company provides Equal Employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.