Parts Director positions are in a variety of dynamic and profitable dealerships including import, luxury and domestic brands across the country. These stores offer aggressive compensation packages based on experience. Also, there are highly competitive benefits with an outstanding 401(k) that includes an employer match.
Responsibilities:
Responsible for the operations, personnel, marketing and profitability of the department
Train and manage all parts sales professionals on dealership procedures and productivity
Observe, encourage and inspire parts counter personnel to secure customer loyalty
Forecast sales, gross profits and expenses
Maintain above national average CSI score and follow up with all guest issues or concerns to ensure customer satisfaction
Develop and execute effective customer relations policies
Hold weekly departmental meetings and set sales and parts goals
Interact with outside vendors and other dealership management
Qualifications: Minimum high school diploma or GED equivalent required
Two to four year college degree preferred
At least 3-5 years of automotive parts management experience
Previous experience as a Parts/Service Manager and/or Advisor recommended
Excellent customer service skills
ADP experience a plus
Ability to be analytical, problem solve and multi-task
Self-motivated enthusiastic presence in a team environment
Strong written and communication skills
Consistent and stable work history
Valid driver’s license and clean driving record
Professional appearance and work ethic
All potential employees must pass pre-employment testing including a background check and drug screen
Benefits: Fast paced work environment
Paid training and development
Career growth opportunities
Medical and dental coverage available after 2 month period
Paid vacation
401(k)
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
