For our direct client in Norwalk, CT we seek a senior consultant to support a major systems modernization program. Following completion of Phases 1 and 2, the client is conducting a structured "lessons learned" and current-state operating assessment to identify process breakdowns, clarify ownership, and make the right adjustments before moving forward with the next Phase. We seek an experienced professional-services-type consultant for this on-site engagement (4 days/week onsite near Norwalk, CT) This is a high-impact engagement for a hands-on consultant who can embed with the team, facilitate discovery, and serve as an independent third party to validate assumptions and drive clarity across business and technology stakeholders. Embed onsite with the team and facilitate high-impact discovery sessions Observe and document how work is actually performed across key functional areas Surface process breakdowns, manual workarounds, duplicated effort, and decision bottlenecks Help teams define end-to-end process flows and cross-functional handoffs Clarify roles, ownership, and decision rights (RACI-style) Connect process findings to modernization goals, highlighting where process change is the primary lever Synthesize findings into a clear, actionable set of recommendations for Phase 310+ years in consulting, process improvement, operating model work, and/or SDLC / systems modernization Strong facilitation and stakeholder management skills across business + ITExperience in complex, multi-step environments involving both manual and system-driven workflows Able to produce clear, practical deliverables (not just high-level observations)
Additional information:
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