Activities & Swim Lessons Coordinator The Activities & Swim Lessons Coordinator will develop, plan, organize and direct the activities programs for In-Shape. This role will monitor the quality and effectiveness of these programs on a regular basis ensuring the programs are profitable and managed to budget.
Duties & Responsibilities: What You Will Do:
- Responsible for the development of all in-club activities programs. This includes growing, maintaining and executing current activities like Tennis, Swim and Pickleball
- Responsible for retention of club members through listening to our members needs and presenting ideas and solutions based on their member feedback
- Responsible for retention of club activity participants through listening to our members needs and presenting ideas and solutions based on their member feedback
- Plan, schedule, and execute all scheduled club activities, and backfill when needed as an instructor
- May be required to lifeguard and teach private and/or group swim lessons
- Plan, schedule and execute all marketing events
- Coordinate swim lessons at home club as well as other clubs as needed
- Create and maintain relationships with current and future event program vendors and partners
- Coordinate advertising efforts in advance of events through social media channels
- Manage club activities content on the club webpage
- Order supplies as needed and maintain inventory for club activities
- Responsible for administrative support for club activities
- Supervise kids summer programs and ensure the safety of children
- Act as the In-Shape local community liaison
- Responsible for managing club event planning and party rentals (birthdays, corporate events, etc.)Review Daily KPIs and identifies trends to find opportunities to improve
- Ensure successful execution of marketing programs at the club level to generate retention and conversion
- Work within established budgets and identifies areas for improved efficiencies. Decrease unnecessary and controllable expenses
- Lead and model In-Shape behaviors with their club core values – Deliver, Impact, and Inspire
- Participate in maintaining a safe, clean, well-run club
- Interact with members to gather feedback and support club team to deliver on our member experience
- Proactively creates and promotes effective working relationships with internal and external partners
- Partners club team to complete tasks thru leading be example to improve our member experience
- Assist with ensuring policies and regulations comply with OSHA regulations
- Lead and model In-Shape behaviors with their club
- Ensure club team members are modeling the In-Shape behaviors with our valued members
- Review club Social Media results to identify success and opportunities for improvement
Requirements & Qualifications: Here's What We Are Looking For:
- High School Diploma or GEDCollege courses in marketing and/or project management desired
- Knowledge, experience, and understanding of fitness industry including racquet sports and club amenities
- Current lifeguard certification or ability to pass a lifeguard certification within 60 days of hire date
- Current CPR or ability to pass CPR certification within 60 days of hire date
- Knowledge, experience, and understanding of swimming and swim lesson programmingPrior experience in supervising or leading swim lesson programmingPrior experience in event planning, marketing, or sales, preferably within the fitness, retail, or hospitality industries
- Flexible/positive attitude in meeting and exceeding our members expectations
- Excellent communication and interpersonal skills, work well under pressure and time constraints and displays positive behavior in all member interactions
- Strong event planning and organizational skills
- Successfully passing a basic swim assessment will be required as part of the hiring process
- Ability to swim 100 meters of freestyle, breaststroke, back and butterfly
- Bilingual skills a plus
- High regard and propensity for safety
- Willing to travel to other clubs based on business needs
- Must be Trustline registered; In-Shape will facilitate this upon acceptance of offer of employment or upon reaching the age of 18 if under the age of 18 the time of hire
- In-Shape Team Perks:
- Free health club membership
- Casual work environment
- Discount on in club retail items and any current vendor partner offerings (NASM, etc)
- Opportunity for growth; professional development 401(k) savings plan
Work Environment/Physical Demands:
While performing the duties of this job, team members are frequently required to walk and stand up to 8 hours/day; sitting is seldom to occasional. Team members are occasionally required to perform their duties in and out of a body of water, use hands and fingers for handle or feel; occasional reach, push and pulling with arms and hands; occasional climb, balance, stoop, kneel, crouch or crawl; and occasional reach and twist, including side-to-side movements, in and out of a body of water. The team member may be required to occasionally lift, carry or move up to 25 pounds and may seldom be required to lift, carry or move 26-50 pounds. Team members may be exposed to cleaning chemicals or airborne particles and will be required to wear designated PPE (Personal Protective Equipment) as directed. Privacy Statement: In-Shape Solutions, LLC collects certain personal information as part of the job application process. For more information, please read our Privacy Policy and Notice of Collection available on our web site.
