Administrative Support Specialist

Summary: The Administrative Support Specialist will provide hands on clerical and administrative support for a team managing a high volume of documentation, data entry, and information requests. This position is responsible for reviewing and processing records, maintaining accurate files, communicating with external contacts to resolve missing information, and tracking work to ensure deadlines are met. The ideal candidate is organized, dependable, detail oriented, and comfortable balancing multiple priorities while maintaining professionalism and confidentiality.

Responsibilities: Enter, upload, and maintain documents and records within designated systems, ensuring accuracy and completeness. Review forms and supporting documentation to identify missing information, inconsistencies, or errors. Contact external parties by phone or email to request additional information or corrections as needed. Record communications, responses, and outstanding items in tracking logs or organized electronic and physical files in accordance with established procedures. Prepare routine reports and status updates related to completed work, pending items, and processing activity. Respond to general inquiries, prepare correspondence, and direct questions to the appropriate team members. Coordinate with internal departments to support consistent information handling and efficient workflows. Assist with scheduling, document preparation, file organization, and other administrative projects. Protect confidential information and follow established policies, procedures, and recordkeeping standards. Perform additional administrative duties as assigned.

Requirements: Basic knowledge of general office procedures, document management, recordkeeping, and data entry. Strong attention to detail and the ability to review information carefully for accuracy and completeness. Working knowledge of Microsoft Office applications, particularly Excel, Word, Outlook, and Teams. Effective written and verbal communication skills, including professional phone and email etiquette. Strong organizational skills and the ability to manage multiple assignments in a deadline driven environment. Ability to follow written and verbal instructions, apply established procedures, and work independently or, adaptable, and willing to learn new systems and processes. Ability to handle confidential information responsibly. Education or experience equivalent to basic business or office administration training.

Preferred Qualifications: Previous administrative, clerical, or office support experience. Experience with high volume data entry, document processing, or records management. Familiarity with healthcare administration, insurance operations, provider information, or government programs. Experience maintaining electronic databases, tracking spreadsheets, and organized filing systems. Demonstrated ability to communicate professionally with customers, vendors, or other external contacts.

Schedule: Monday through Friday, 8:00 AM to 5:00 PM, 40 hours per week. This is an in office position in Oklahoma City.