Spa Front Desk Lead - Guest Experience Coach

The Essex Resort & Spa in Essex Junction, Vermont, is seeking a Guest Experience Lead to ensure the daily success of our spa front desk. You will lead the front desk and attendant teams, coaching staff, and overseeing day-to-day operations to create an exceptional guest journey. Partner with spa leadership to maintain high standards, develop the team, and ensure seamless guest experiences. This role emphasizes hospitality, organization, and proactive problem-solving in a fast-paced environment.