Front Desk Sales Receptionist Evening and Weekend Receptionist Needed! Mercedes-Benz of Huntington seeks a Front Desk Sales Receptionist with excellent customer service skills and a winning attitude. At Mercedes-Benz of Huntington, we believe our associates are our greatest asset. We provide ongoing training and reward outstanding effort and results through bonus and commission programs. This is a part-time position working 3 evenings (5-8pm); Saturday (9-6), and Sunday (11-4)
Responsibilities:- Greet and welcome all customers with a friendly attitude and uncover their needs.
- Answer phones, direct consumers to the proper department, and follow up promptly.
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate the switchboard telephone system
- Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the length of time customers spend on hold
- Assist the managers with various clerical duties as needed
Requirements:
Be friendly, professional, courteous, and efficient when working with all customers and employees.
Familiarize yourself with department structures & internal procedures for assisting customers efficiently.
Experience as a receptionist and/or in customer service is preferred.
Extra hours available to cover additional shifts as needed.
