Administrative Specialist

About NewBridgesSince 2000, NewBridges has been a vital resource in the Shenandoah Valley, providing direct services and connecting people to community resources. NewBridges provides legal representation in approximately 200 immigration cases per year, ensuring immigrants from all over the world making their home in the Shenandoah Valley have access to reliable, affordable support.

Client-Engagement Greet clients and guests with a friendly and helpful demeanor Track and assign walk-ins, voicemail, and email inquiries Take and record client payments DevelopmentData entry and maintenance in Little Green Light software Generate and mail gift receipts and acknowledgements weekly Make weekly deposit at bank Assist ED with donor meetings and community engagement opportunities (scheduling, preparing materials, etc.)Assist with the generation of social media posts and marketing materials through Canva as needed Assist with all fundraising events as needed (preparation and day-of event) especially the Annual Fall Gala. Place orders with print center as needed Attend monthly Development Committee meetings and record minutes ProgramTake minutes at weekly staff meeting Staff the front desk when Resource Navigation staff member is meeting with a client Enter Inquiries into Inquiry Tracker & notify team members Schedule client consultations and appointments for staff, as needed and in conjunction with Immigration Legal Program Scan and file documents for Immigration Legal Program Make reminder calls to Immigration Legal Program clients Assist in tracking Immigration Legal Program data – Clients & Payments Expectations for All NewBridges Team Members Attend and actively engage in weekly staff meetings and monthly staff lunches by being attentive, contributing relevant ideas, and sharing insights, updates, and challenges in a way that fosters collaboration. Serve as a representative of NewBridges at community events, fostering goodwill, building relationships, and effectively communicating the organization's mission, values, and impact. Attendance at events outside of regular work hours will be required occasionally. Greet and assist walk-in visitors with an emphasis on building strong, positive relationships with clients. Maintain up-to-date knowledge about NewBridges services and issues likely to affect NewBridges clients. Foster a positive and supportive team environment by approaching conversations with colleagues in a professional and respectful manner. Provide feedback in a way that is honest and supportive and focused on finding solutions. Work collaboratively toward shard goals, demonstrating flexibility, willingness to help others, and a commitment to the team's overall success.