Providing exceptional service to clients, the remote Client Analyst II will maintain client benefits websites, execute benefits-related processes, and support day-to-day operations while ensuring data integrity and accuracy.
Key responsibilities:
Deliver ongoing service to meet client requirements and business needs
Serve as first-level system support for assigned clients and manage file processing
Perform audits and execute operational processes as outlined in client Admin GuidesRequired qualificationsBachelor's degree or equivalent combination of education and experience
Advanced proficiency in Microsoft Excel and working knowledge of Microsoft Office products
Extensive experience with databases, including data interpretation and manipulation
Strong analytical skills with the ability to think creatively and independently
Experience with benefits administration systems or related software platforms
