Job DescriptionOMB NO: 1625-0120
Expiration Date:
05/31/2029 Announcement: 6910 Opening Date: 10 September 2026 Pay Plan/Series/Pay Band: NF-2091-02
Closing Date: Until Filled Work Schedule: Full-Time (30-40 hours/week)
Position: Sales Clerk Leader Salary: $18.50/hour
Who May Apply: All Sources Location: Ketchikan, AK- Exchange Join our team as a Sales Clerk Leader serving the brave men and women of the military and their families! In this dynamic role, you'll provide exceptional customer service, assist with product selection, and ensure a smooth shopping experience for customers. Be a vital part of a team that supports those who serve, offering them the convenience and quality they deserve. Ready to make a difference? Apply today and serve those who serve us!
DUTIES:
Welcome customers, maintain product knowledge and help with the selection of merchandise. React to all concerns of customers quickly with a sense of importance. Provides outstanding customer service in the assistance to patrons in selection of goods or substitute items. Responsible for overall operations of sale department. May order merchandise, receive, price and monitor stock levels. In conjunction with store management may be responsible for price changes, markdowns, promotional sets and signage. May communicate directly with HQ staff in the resolution of any special order requests for customers or merchandise issues at store level. May assist store management team in training employees on all cash register and front end duties and will provide input on employee evaluations. Operates a cash register, accepts cash, personal checks, credit cards, etc. Prepares, verifies and issues change funds as required. Collects cash receipts, cash register tapes, checks, credit cards receipt, and other supporting documentation. Compares register tapes with Daily Activity Report and investigates and discrepancies. Prepares and maintain cash overage and shortage records for each sales cashier daily. Responsible for the control and security of change fund, safe and cash registers. Key carrier, opening and closing the store as required. May direct/supervise other employees and be responsible for overall store in absence of management. Follow all policies regarding Loss Prevention. Be aware and proactive regarding shrink and the Alert Line. Follow all established safety standards and emergency preparedness requirements. Perform other related duties as assigned.Must be 21 years or older to applyYou will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated.
QUALIFICATIONS REQUIRED: Minimum:
Prior retail experience in inventory control and retail sales. Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time. Preferred (in addition to the minimum):Experience operating a cash register and working knowledge of sales inventory Previous retail supervisory experience in the performance of the above-mentioned duties. And/orCurrent USCG NAF sales clerk with at least 6 months experience as a USCG NAF sales clerk.
Why Work for Us?
At the Coast Guard Exchange, we believe in taking care of our team just as much as we take careof our customers. Here’s why you’ll love working with us:
Work-Life Balance: We understand the importance of personal time. Enjoy a healthy balance between work and life with our flexible schedules.
Investing in Your Future: Secure your financial future with our 401k plan and company pension plan, designed to help you save for tomorrow, today.
Company Wellness Initiatives: We support your well-being with wellness programs aimed at keeping you healthy, happy, and at your best.
Flexible Schedules: We know life is unpredictable, so we offer flexible schedules to help you manage your commitments and personal needs.
Professional Growth: Grow your career with us through opportunities for training, development, and career advancement.
Join a team that values your well-being and professional growth—apply today!
Join a team that values your well-being and professional growth—apply today!
USCG COMMUNITY SERVICES COMMAND COMPREHENSIVE BENEFITS:By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service.
Paid Annual and Sick Leave
Holiday PayMedical/Dental/Vision Insurance
Flexible/Dependent Spending Account
Pension Plan 401k Savings PlanLife Insurance
Short Term/Long Term Disability
Tuition Assistance
Paid Parental LeaveOTHER ESSENTIAL INFORMATION:Residency Requirements: Non-U.S. nationals, who are authorized to work in the U.S. and applying for any DHS position, must have resided within the United States, or U.S. territories, for at least three of the last five years.
Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes.
Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378. Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute.
Must satisfactorily complete a Federal Background check and all pre-employment requirements, which may include, but are not limited to, background checks, security clearances, drug testing, verification of employment history, and any other requirements applicable to this position. Additionally, you may be required to meet specific job-related qualifications or certifications as a condition of your employment.
Applicants may not be employed in the chain of command of their relatives.
This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
HOW TO APPLY: Additional Information on how you will be evaluated:
Your resume or application must clearly demonstrate the required experience and/or education. Experience includes both paid and unpaid work, such as volunteer service through National Service programs (e.g., professional, philanthropic, religious, community, student, social, committee, sports, or internships). Volunteer work can help develop essential skills, competencies, and leadership experience that may translate directly to paid employment. Your resume is the primary tool used to assess your qualifications. Therefore, we strongly encourage you to provide clear, specific, and detailed descriptions of your experience. You MUST submit a resume or any other written format in English of your choice. It is recommended the resume clearly identifies: (1) The announcement number, title and pay band of the job you are applying for, and, (2) Information such as full name; mailing address; country of citizenship (U.S. Citizenship required OR valid authorization to work in the US); highest Federal grade or NAF pay band held with job series, title, and dates held (if applicable); a statement requiring proof of veterans’ preference by means of DD 214; education; and relevant work experience including start/end dates, supervisor’s name and phone number, salary and title, series and grade if experience was with a non-appropriated fund instrumentality of the Federal government. You should also include a copy of your most recent performance appraisal if you are a current Federal or NAF employee. Applications may not be sent in franked Government envelopes; applications filed in this fashion will not receive consideration. If information is not complete, you may be excluded from consideration. The first application and/or resume submitted for a specific requisition will be considered the only submission. Any duplicate submissions to the same requisition will not be considered. The application date will be used in determining these factors. Outside Candidates: To apply, please visit our website at https://shopcgx.com and click on “Careers” at bottom of the page. Internal Candidates: Sign into ADP Workforce now. Click on Myself/Talent/Career Center. Search by location or Job Title for: Sales Clerk Leader FT 6910 Ketchikan, AK, US
Equal Employment Opportunity:
All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status.
PRIVACY ACT NOTICEAuthority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304, Executive Order 9397, and Departmental Regulations.
Principal Purpose: To collect information needed to determine how well an applicant’s education and work experience qualifies them for the job they are applying for.
Routine Use: This information provided will be shared with the hiring manager and interview panel members. It may also be shared in response to a request for discovery or for appearance of a witness, information that is relevant to the subject matter involved in a pending judicial or administrative proceeding.
Disclosure: Voluntary, however, failure to disclose the requested information may result in an applicant not receiving consideration for a position in which the information is needed.
Paperwork Reduction Act Statement: An agency may not conduct or sponsor an information collection, and a person is not required to respond to this information unless it displays a current valid OMB control number and an expiration date. The control number for this collection is OMB 1625-0120,
