We are seeking a Senior UX Researcher to lead user research initiatives that inform product strategy, improve user experiences, and support data-driven design decisions. The ideal candidate will have strong expertise in qualitative and quantitative research methods and the ability to translate research findings into actionable product recommendations.
Roles and Responsibilities:- Plan and conduct qualitative and quantitative UX research across the product lifecycle.
- Define research objectives, methodologies, participant profiles, and research plans.
- Conduct user interviews, usability testing, surveys, contextual inquiries, and other research studies.
- Analyze user behavior, feedback, and research data to identify key insights and opportunities.
- Translate research findings into actionable recommendations for product, design, and engineering teams.
- Partner closely with Product Managers, UX/UI Designers, Engineers, and business stakeholders.
- Create research reports, personas, journey maps, usability findings, and presentations.
- Communicate research insights clearly to both technical and non-technical stakeholders.
- Identify user needs, pain points, behaviors, and emerging trends to influence product strategy.
- Help establish and improve UX research processes, standards, and best practices.
- Mentor junior researchers and contribute to building a strong research culture.
- Required Skills & Qualifications 6+ years of experience in UX Research, User Research, Human-Computer Interaction, or a related field.
- Strong experience with qualitative and quantitative research methodologies.
- Expertise in user interviews, usability testing, surveys, and behavioral research.
- Experience with research and analytics tools such as User
- Testing, Qualtrics, Maze, Dovetail, or similar platforms.
- Strong analytical, problem-solving, and critical-thinking skills.
- Excellent communication, presentation, and storytelling abilities.
- Experience collaborating with cross-functional product and design teams.
- Ability to translate complex research data into clear, actionable insights.
- Strong understanding of UX principles, user-centered design, and product development processes.
Preferred Qualifications:
Experience conducting research for web and mobile applications.
Experience with A/B testing, product analytics, and experimentation.
Knowledge of accessibility and inclusive design practices.
Experience working in Agile/Scrum environments.
Degree in UX Research, HCI, Psychology, Sociology, Design, or a related field.
