Accounts Receivable Analyst The Accounts Receivable analyst will ensure the timely collection of the transaction in our accounting records as well as managing deductions. This role requires the ability to correspond with the regional sales manager and other departments and teams throughout the company. The ideal candidate will be highly motivated, is a solution provider, is organized, demonstrates acute attention to detail, is analytical and will provide outstanding customer service on the phone and through written correspondence. This position will be based at our West Los Angeles, CA office. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday.
Job Description:- Make daily collection calls, send e-mail correspondence to the customer AP department or file claims in the customer web portal.
- Monitor customer account details for non-payment, delayed payment, and other irregularities.
- Send statements and invoice copies to outstanding customers
- Process daily chargebacks, identify, validate, disputes
- Minimize deductions by communicating the proper compliance procedures to the respective departments
- Work with the sales and trade management to coordinate and resolve client issues.
- Compile back up documentation for validation/disputes
- Identify and execute the necessary process adjustments
- Follow established procedures for processing receipts (ACH, wire, credit card, checks) using online bank access.
- Reconcile accounts weekly and monthly and investigate and resolve customer queries or discrepancies in receipts v. invoicing as need.
- Assist with the cash application of customer accounts, Organize a recovery timeline and initiate collection efforts.
- Communicate with the clients regarding invoicing issues and outstanding payments via phone and/or e-mail/ web portal.
- Assist department senior manager and other members of the department with ad hoc requests & special projects.
- Analyze aged receivable documents
- Assist with audit requests as it relates to AR.
Qualifications:- 5+ years of accounts receivable experience or combined equivalent of education and experience.5+ years of experience with deduction research and reconciliation
- Must be professional, maintain a high level of confidentiality, and be able to handle multiple tasks simultaneously with speed and accuracy in a fast-paced environment
- Coordinate research to properly classify the deductions as valid or invalid
Ability to think analytically, strategically, and execute problem solving measures as required.
Possess strong negotiating, and decision-making skills.
Proficient computer software and database skills. Oracle and Demantra knowledge a plus.
Strong math, logical deduction, written and oral communication skills
Able to deal with frequent change, delay, or unexpected events.
Collaborates with sales and trade management teams to ensure timely resolution of deductions to classify as valid or invalid.
Facilitate preparation and presentation of AR account reconciliations to identify and resolve complex customer account issues including short-pay, credits, unapplied payment, and system issues. Escalate issues to Senior Manager Accounts Receivable, sales or trade management team as needed while working closely with customer and internal partners.
Manages key and complex customer accounts and performs day to day financial transactions verifying, classifying, computing, posting, and recording accounts receivable data.
Intermediate knowledge Microsoft Excel, including the ability to create and edit spreadsheets and use pivot tables.
Intermediate 10 key skills
Knowledge of vendor compliance and routing guides
Knowledge of vendor management service portals and internet search engines.
Knowledge of Microsoft Office applications
Ability to read, write, type, and verbally communicate effectively and professionally with other business units, customers, and vendors. Ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism.
Ability to generate ad hoc reports from Apex, Oracle and Demantra as required.
Trains, assists and able to mentor other members of the team while complying with credit and collection policies and procedures.
Ability to independently prioritize and manage workload to meet deadlines. This includes the ability to be flexible with ad hoc requests and month end and year end close.
Positive and professional attitude is key.
Pay Range:
$26.00 - $31.00 an hour. Final compensation will be dependent upon skills & experience.
Additional Information:
Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:24/7 online physician consultationsvirtual mental health resourceslife coachingengaging employee community groupscash rewards for healthy habits and fitness reimbursementslibrary of on-demand fitness videos
Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
Building a Healthy Society: To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California's Central Valley, Fiji, and the world. In 2025, Wonderful ranked as #1 in PEOPLE's "100 Companies That Care" list and was named one of Fortune magazine's 100 Best Companies to Work For. To learn more about our corporate social responsibility efforts, visit csr.wonderful.com.
Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.
