Sales & Partner Relations Coordinator

Position Summary: The Sales & Partner Relations Coordinator supports Orbridge's Sales and Partner Relations teams by coordinating administrative, operational, and partner service activities. This role serves as a key liaison between Orbridge sales team members, alumni associations, affinity partners, and internal departments, helping ensure partners receive timely communication, accurate information, and exceptional support throughout the partnership lifecycle. The ideal candidate is an organized and resourceful professional who excels at coordination, communication, and relationship management. They are detail-oriented, collaborative, and committed to providing exceptional service while supporting partner success, sales initiatives, and operational excellence. About Orbridge: Orbridge, founded in 2008, is a rapidly expanding high-end tour operator that specializes in educational tours for small groups in unique destinations. We prioritize excellent customer service and quality travel experience. Our primary client base includes alumni organizations from universities across the country, and we are expanding into new markets as we grow. The company office is in Poulsbo, WA.

Essential Duties and Responsibilities: Sales and Partner Support Serve as an administrative resource for the Sales and Partner Relations team, supporting both internal projects and partner-facing activities. Compile and distribute information needed for partner contracts, program updates, and ongoing partnership management. Prepare and send monthly updates and communications to select partners. Coordinate inventory, availability, and program information updates for partners to support newsletter promotions and marketing efforts. Respond to routine partner inquiries and direct more complex issues to the appropriate sales team member. Assist with partner onboarding activities, documentation, and record management. Occasional domestic travel may be required to support conferences, partner meetings, familiarization trips, or industry events. Serve as a professional, partner-facing representative of Orbridge during occasional travel previews, partner visits, and events as needed. Compile and organize key business information in advance of partner and sales meetings, including: Inventory and availability updates and overbooking reports Re-mail schedules and distribution timelines Promotional opportunities and key partner updates Prepare meeting agendas, supporting materials, reports, and follow-up documentation. Coordinate internal and external meetings, including virtual meetings, partner presentations, and conference calls. CRM and Data Management Enter and maintain customer, partner, and prospect information within CRM systems. Ensure accuracy of sales records, partner data, and account information. Maintain organized electronic files, contracts, and program records. Operational Support Collaborate with Office Operations, Guest Services, Marketing, Operations, and Finance teams to support internal operational needs. Assist in the development and maintenance of administrative processes that improve team efficiency and partner service.

Required Qualifications: High school diploma or equivalent required; associate or bachelor’s degree preferred. 2+ years of experience in administrative support, sales support, hospitality, travel, customer service, or a related field. Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook. Strong working knowledge of Microsoft PowerPoint and Canva. Strong organizational skills and attention to detail. Excellent verbal and written communication skills. Ability to prioritize tasks, manage deadlines, and handle multiple projects simultaneously.

Preferred Qualifications: Professional experience in travel, tourism, hospitality, or events industries preferred. Knowledge of group, affinity, or educational travel programs. Experience supporting sales and partner relations functions in a customer-focused environment. Enthusiasm for travel, cultural learning, and creating meaningful guest experiences.