Operations Associate

Location: West Hollywood At Postmates X, we are reimagining how things move in cities. Serve, our personable sidewalk delivery robot, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks, to save energy, reduce emissions, relieve traffic, and make deliveries both faster and cheaper. Why move a two-pound burrito with a two-ton car? Serve has been years in the making and has already done thousands of customer deliveries.

WHO ARE WE? We are tech industry veterans in software, hardware, operations and design who are pooling our individual talents together to build a legacy. Our team is inclusive, agile, and driven by a common purpose. We are solving real-world problems with machine learning, computer vision, and robotics, with an eye toward the end-user experience.

WHAT WILL YOU DO? In this role you will be looked upon to provide the operational, on the ground assistance to facilitate the day-to-day business of delivery with a rover. You will be remote piloting rovers using cutting edge technology as well as providing on-the-ground support. We are looking for people that are comfortable being generalists and learning new things. Everything from facility operations, working with merchants, communication with the public about our initiatives when needed.

REQUIREMENTS: Proactive self-starter who seeks out ways to contribute ideas and add value to a teamProven communication skills both verbal, in-person and writtenCapable of articulating new concept and ideas to peopleCapable of managing stressful situations with an understanding on how to de-escalate these type of situationsComfortable being the public face of our projects and partners projectsCapable of clearly following direction and established processesCapable of problem solving and working in undefined circumstanceAble to work different shifts including early AM, nights, and weekendsCapable of lifting objects up to 75 lbs in weightCapable of spending multiple hours on your feet and walking several miles per dayCapable of working quickly with computer softwareWants to contribute to something bigger than yourselfPossess a valid US driver's license with at least 3 years of driving experience

BONUS POINTS: Military, Police or Firefighting background (honorable discharge or retirement only) Prior Secret Level ClearanceMechanical training or backgroundEnjoys playing video gamesSalary Salary $18/hr - $20/hr Schedule Candidates must have the ability to work Evenings, Nights, Weekends40 hours per week Use LAPD/LASD exchange zones for meetups Check the item before you buy Avoid carrying more cash on you than required Be careful buying or selling high value items Be skeptical of unrealistic prices Always deal with locals you can meet in person Do not rent or purchase sight unseen Test electronics before paying Never give out your financial info Do not pay using Western Union Pay only after collecting the item Keep communication on the platform chat If something feels sketchy, just walk away