Job Description
Overview:
Clydesdale Logistics LLC is a growing third-party logistics (3PL) and freight brokerage company providing customized transportation and supply chain solutions throughout North America. We coordinate a wide range of freight transportation services, including Full Truckload (FTL), Less-than-Truckload (LTL), drayage, imports and exports, dry van, reefer, flatbed, and specialized freight. Our team works closely with customers, motor carriers, warehouses, ports, terminals, and other transportation partners to provide responsive, reliable, and customized freight solutions.
About the Logistics Coordinator Role:
Clydesdale Logistics is hiring a full-time Logistics Coordinator for our Sarasota, Florida office. This is an in-office transportation and logistics position primarily dedicated to supporting one of our key customer accounts. This is a high-volume, fast-paced account that continues to grow, making this an important role within our operations team. The Logistics Coordinator will be responsible for coordinating shipments from initial request through final delivery, communicating with the customer, sourcing and negotiating carrier capacity, tracking freight, managing transportation documentation, and resolving shipment issues. This position is ideal for someone with experience in logistics, freight brokerage, transportation, dispatching, drayage, supply chain, carrier operations, or customer account management who enjoys working in a fast-moving environment and taking ownership of daily operations. Because the assigned customer account involves regular communication with Mandarin-speaking contacts, professional proficiency in Mandarin Chinese is highly preferred but is not required for consideration.
What You'll Do:- Serve as a primary operational point of contact for an assigned high-volume customer account
- Manage freight shipments from initial request and quoting through pickup, transit, and final delivery
- Coordinate Full Truckload (FTL), Less-than-Truckload (LTL), drayage, dry van, reefer, flatbed, and other transportation services
- Coordinate import and export drayage shipments, including communication with carriers, warehouses, terminals, ports, customers, and other transportation partners
- Source qualified carrier capacity for customer shipments
- Communicate with motor carriers and drivers regarding availability, rates, pickup requirements, appointments, tracking, and delivery
- Assist with carrier rate negotiation and freight pricing
- Obtain transportation rates and assist with preparing customer freight quotes
- Schedule pickup and delivery appointments
- Communicate regularly with customers regarding shipment requests, pricing, scheduling, tracking, ETAs, and delivery status
- Communicate professionally with Mandarin-speaking customer contacts and business partners when applicable
- Track and monitor active shipments and provide proactive customer updates
- Identify and resolve transportation issues including delays, missed appointments, accessorial charges, detention, capacity issues, scheduling conflicts, and other shipment exceptions
- Enter and maintain accurate load and shipment information within the company's Transportation Management System (TMS)
- Review and maintain freight documentation including Bills of Lading (BOLs), Proofs of Delivery (PODs), rate confirmations, carrier documents, and shipment records
- Maintain accurate notes and documentation throughout the lifecycle of each shipment
- Learn and follow customer-specific routing requirements, procedures, and service expectations
- Build strong working relationships with customers, carriers, warehouses, terminals, and other logistics partners
- Identify opportunities to improve operational efficiency as customer shipment volume grows
- Work closely with Clydesdale's operations and sales teams to support customer satisfaction, account retention, and continued account growth
What We're Looking For:
We are looking for someone who is organized, proactive, responsive, and comfortable taking ownership of a busy customer account. Transportation moves quickly, so the right candidate should be comfortable managing multiple shipments, communicating with several parties at once, and adjusting priorities when circumstances change. You should be someone who doesn't simply wait for problems to happen—you actively monitor shipments, communicate early, and work to resolve potential issues before they affect the customer.
Qualifications
Preferred qualifications include:- Previous experience in logistics, freight brokerage, transportation, trucking, dispatching, supply chain, carrier operations, or a related field
- Professional proficiency in Mandarin Chinese is highly preferred
- Strong written and verbal English communication skills
- Experience coordinating FTL, LTL, drayage, imports/exports, dry van, reefer, or flatbed freight
- Experience working for a 3PL, freight brokerage, trucking company, freight forwarder, or transportation provider
- Experience managing or supporting a high-volume customer account
- Experience sourcing carriers and negotiating freight rates
- Experience using a Transportation Management System (TMS)
- Understanding of freight documents such as BOLs, PODs, rate confirmations, and carrier paperwork
- Strong customer service and relationship-management skills
- Strong organizational and multitasking abilities
- Ability to manage multiple active shipments and deadlines simultaneously
- Strong problem-solving and critical-thinking skills
- Ability to communicate professionally with customers, carriers, drivers, warehouses, and vendors
- Strong attention to detail and accurate documentation
- Comfortable using email, Microsoft Office, cloud-based systems, and transportation software
- Ability to remain organized and composed in a fast-paced transportation environment
- Proactive approach to identifying and resolving potential shipment issues
Compensation$23.00–$28.00 per hour, based on relevant logistics experience, qualifications, language proficiency, and assigned responsibilities.
Candidates who are professionally proficient in Mandarin Chinese and regularly use those language skills as part of their assigned customer account responsibilities may qualify for additional bilingual compensation within the posted pay range.
Schedule:
Full-Time | In OfficeMonday through Friday7:00 AM–5:00 PMBecause freight transportation can involve time-sensitive situations, additional availability may occasionally be required based on customer needs, shipment activity, delivery schedules, or other business demands.
Location:
Why Join Clydesdale Logistics? This position offers the opportunity to take meaningful ownership of an established customer account that is continuing to grow. Rather than simply entering loads or tracking shipments, you will become closely involved in the account's daily transportation operations, customer communication, carrier relationships, and continued expansion. For someone interested in building a career in logistics, freight brokerage, transportation operations, account management, or supply chain, this role provides hands-on exposure to multiple transportation modes and the opportunity to grow alongside the account and Clydesdale Logistics.
