Pharmacy Patient Care Clerk*Please note this is for our Harlem Location*Health Center Inc. (also known as The New York Hotel Trades Council and Hotel Association of NYC, Inc Employee Benefit Funds) is a NYC based healthcare organization with ambulatory care facilities staffed with a wide range of health professionals to provide extensive medical and diagnostic services. We have an opening for a Pharmacy Patient Care Clerk based out of our Harlem location. This candidate will be responsible for all tasks related to providing clerical and support services in the pharmacy. They will also handle pharmacy prescriptions, provide effective customer service and complete the necessary support functions that result in the dispensing of medication. They will follow organizational guidelines and ensure the accuracy and timeliness of all tasks completed.
Duties and Responsibilities:
Greets Members arriving at the pharmacy in a professional, courteous and friendly manner. Utilizes knowledge of organizational guidelines and eligibility rules when assisting to resolve Member concerns and escalates them when filled order attaching the appropriate prescription packaging, verifies Member identity, operates the pharmacy cash register/Point of Sales system and completes transaction. Accurately enters data into the pharmacy computer system. Takes stock inventory, notes level and identifies items that are running low or close to Members to counsel window for pharmacist perform additional pharmacy services under the direct supervision of the licensed pharmaceutical staff. Follows and maintains up-to-date knowledge of Health Center policies and procedures as relevant to the job function. Performs additional job related clerical duties (answering phones, copying, data entry, scanning, etc.), as needed. Ensures patient confidentiality and follows all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI.Represents the Health Center to patients in a professional manner. Contributes to team effort. Provides excellent customer service. Assists in other areas, as needed. Performs other duties as assigned. The above specifications and duties are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties and skills required of personnel so classified. Education, Skills and Experience:2+ years' related work experience as a pharmacy cashier or technician. Excellent interpersonal, customer service, verbal and written communication skills. Knowledge of Microsoft Office and proficient typing skills. Strong ability to maintain positive and professional relationships with peers. Detail oriented. High School Diploma or GED. Associate's Degree preferred. Bilingual a plus (Spanish, Mandarin, Cantonese, Creole, Polish, Russian).
Compensation and Benefits:- Medical, Dental, Pharmacy and Vision health benefits at no cost to all benefits-eligible employees and their eligible dependents
- Paid Time Off (Vacation, Personal, Sick days, and Paid Holidays)401(k) PlanLife Insurance
- Tuition Reimbursement
- Mental Health Coverage
- Legal Services Benefit
- Short Term Disability Benefits
