Taiwanese Customer Service Representative (Tobacco Project) in Malaysia
cross border talents recruitingEnglewood, CO
Taiwanese Customer Service Representative (Tobacco Project) in Malaysia
cross border talents recruitingEnglewood, COJunior L3
APPLY NOWTaiwanese Customer Service Representative (Tobacco Project) in Malaysia Do you have a passion for helping people and delivering outstanding service? If you're a strong communicator who thrives under pressure and enjoys solving problems, we want you on our team!
Location: Penang Working Hours:
Monday Friday: 9:00 AM 10:00 PM (rotational)
Weekends: 9:00 AM 6:00 PMWork Mode: WFH (1 month)
Qualifications:
- Bachelor's Degree in any field
- Taiwanese & English proficiency (spoken & written)
- Minimum 6 months of customer support experience (any industry)
- Strong communication & customer service mindset
- Problem-solving & critical thinking ability
- Able to stay professional and calm under pressure
- Open to feedback & continuous improvement
- Computer literate; typing speed ?40 WPM, accuracy ?90%Responsibilities
- Deliver excellent customer service via phone & email
- Assist customers with orders, payments, and inquiries
- Ensure accuracy & confidentiality in handling customer data
- Resolve issues or escalate when required
- Collaborate with team to improve service quality
- Meet performance targets & follow company policies
Enjoy a competitive salary, supportive team environment, and the opportunity to grow your career in a dynamic, international setting where your skills truly make a difference.
If you're ready to build a rewarding career in customer support and make a difference every day, we'd love to hear from you!
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Posted
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