National Logistics Account Manager Verst Logistics is seeking a Logistics Account Executive to join our dynamic team. We offer a comprehensive benefits package and a supportive work environment to help you succeed.
Company Paid Benefits:- Basic Life and AD&D Insurance
- Paid Time Off (first accrued the first of the month following 60 days of service)8 Paid Company Holidays
- Short Term Disability
- Long Term Disability 401(k) Retirement Plan with Employer Match (3%)Employee Assistance Program
- Service Awards to recognize milestones in your employment.
Elective Benefits:- Health Insurance, choice of 2 plans (company pays avg. of 80% of cost). There is a wellness and tobacco incentive to help offset premium cost.
- Dental Insurance (company pays 80% of cost)
- Supplementary Life Insurance for you and your family
- Vision Insurance
- Tuition reimbursement
- Health Care and Dependent Care Flexible Spending Accounts (FSAs)
- Accident, Critical Illness with Wellness benefits
- Employee Discounts at local businesses
Duties and Responsibilities
Essential Functions:- Manage shipments for customers, procuring capacity and negotiating pricing to allow for revenue growth.
- Exercise discretion in the negotiation of rates with customers and carriers to meet or exceed targeted net margin per load on assigned accounts.
- Build and foster positive relationships with customers and resolve service issues using independent judgment and discretion to ensure customer satisfaction.
- Identify and solicit additional business opportunities with new and current customer accounts.
- Schedule and manage appointments and on-time performance with shippers and receivers.
- Locate and arrange approved carriers to cover customer loads and manage timeliness of loading and unloading.
- Strive for continuous improvement, identify existing or potential issues, and assist in corrective action.
- Effectively communicate service offerings to current and potential customers
- Dispatch carriers, and properly update your loads within the company TMS.Marginal Functions:
- Assist in accounts receivable collections efforts.
- Ability to work a flexible schedule, rotating after hours, weekend and holiday coverage based on customer requirements.
- Escalate customer challenges to leadership team for resolutions.
- Offering pricing updates and market insight to customers based on available tools.
- Job Specifications:
- High school diploma or equivalent.
- Excellent interpersonal and communication skills, written and verbal.
- Ability to prioritize, organize and handle multiple tasks in a fast-paced office environment.
- Ability to work efficiently with a professional, customer friendly attitude.
- Work in a team environment and collaborate with other departments.
- Detail oriented with strong communication skills.
- Training and mentoring program available for position.
- About Verst Logistics:
Verst Logistics is a family-owned company that offers Fulfillment, Packaging, Warehousing and Transportation solutions to our customers. In 1966, our founder, William G. "Bill" Verst, set out to build a customer-first, no nonsense warehousing company in Northern Kentucky. The kind run by honest, hardworking people who always do the right thing to get results for our customers. We've since expanded well beyond that initial vision, both in terms of our physical scale and our solutions.
Our Core Values:
INNOVATION:
The introduction of new collaborative ideas and solutionsEXCELLENCE: The passion to deliver exceptional service in all aspects of our activitiesRESPECT: High regard for time, knowledge and concerns of others while always demonstrating integrity and trustSAFETY: A goal of no injury or adverse customer, environmental or community impact while doing our workTEAMWORK: Collaboration with individual and group accountability toward a common objective
