Job Description:
The Area Manager is a key frontline leader responsible for driving operational excellence, ensuring team accountability, and fostering a high-performance culture within their assigned department. This role oversees the execution of daily workflows, enforces company standards, and ensures team alignment with organizational goals around safety, productivity, and quality.
Key Responsibilities
Operational Leadership:
Drive consistent achievement of departmental performance targets, including productivity, quality, and efficiency metrics.
Monitor real-time performance data to inform decisions around staffing, task assignment, and workflow adjustments.
Prepare and communicate shift-level performance insights, identifying root causes for variances and outlining corrective actions.
Support continuous improvement by identifying operational gaps and escalating systemic challenges to leadership.
Team Development & Coaching:
Lead and supervise daily operations on the warehouse floor, providing active coaching and support to team members.
Set clear performance expectations and deliver timely feedback to reinforce accountability and encourage growth.
Conduct regular team huddles to communicate goals, address barriers, and maintain engagement.
Promote a positive and inclusive team culture through recognition, morale-building, and consistent leadership presence.
Policy & Process Execution:
Ensure consistent adherence to standard operating procedures (SOPs) and company policies.
Address process deviations through coaching and documentation in alignment with HR and performance standards.
Maintain operational readiness by ensuring proper timekeeping, resource usage, and equipment accountability.
Workplace Safety & Environment:
Champion a clean, safe, and organized working environment through routine safety observations and adherence to 5S principles.
Proactively identify and address safety concerns, ensuring timely incident reporting and corrective action.
Support compliance with break scheduling and floor coverage to maintain operational continuity.
Requirements
Physical Requirements:
-Ability to walk and stand for extended periods (up to 10–11 hours per shift).-Frequent lifting and carrying of items up to 50 pounds.-Occasional kneeling, bending, and reaching as required by operational tasks.-Must be able to work in environments with fluctuating temperatures, including extreme heat or cold, both indoors and outdoors (e.g., warehouse floor, loading areas).
Qualifications:
Proven experience in a warehouse, distribution, or logistics leadership role with a team of 30 or more hourly employees.
Strong ability to lead, motivate and develop teams of 30 or more hourly employees in a fast-paced, metrics-driven environment.
Proficiency in running reports, analyzing performance, data and presenting data in various formats such as written documentation, pivot tables, dashboards, etc.
Proven ability to utilize root cause analysis to drive operational improvements.
Experience working with various support teams / departments to include but not limited to Safety, Quality, Human Resources, Process Engineers to develop plans directly supporting business objectives.
