Front of House Manager at Yaya s Euro Bistro

Responsibilities: Service Leadership & Guest Relations Conductor of Service: Lead the team during peak hours, acting as a calm, visible anchor to ensure the floor plan is optimized and service flow is impeccable. VIP & Guest Engagement: Proactively "touch tables" to build relationships with regulars and oversee the needs of VIP guests with discretion and professionalism. Conflict Resolution: Address guest concerns or service lapses immediately with empathy and authority, turning potential issues into positive experiences. Tech Mastery: Expertly utilize POS and reservation systems to manage guest flow, track preferences, and analyze sales trends. Standards Enforcement: Ensure 100% compliance with health, safety, and sanitation regulations, as well as local liquor laws.

Qualifications: Minimum of 6 months of management experience in a full-service, high-volume, full service dining restaurant environment Strong front-of-house expertise and a clear understanding of refined service standards Excellent interpersonal, communication, and conflict resolution skills Professional presence, sound judgment, and a strong sense of accountability Benefits: Health, Dental and Vision insurance is available for all full time employees. Low cost, 24-hour Tele-health plan available to all employees. This is your opportunity to grow in an upscale environment where service standards matter, guest experience comes first, and your leadership can make a meaningful impact every day. If you take pride in professionalism, collaboration, and excellence, we invite you to apply.