INVESTIGATION SPECIALIST IIThis is a highly responsible Investigation Specialist position reporting to the Investigator Supervisor within the Office of Public and Professional Guardians (OPPG). The individual filling this position provides investigative services to the OPPG within the Department of Elder Affairs (Department) under the direction of the Investigator Supervisor and is responsible for thoroughly and timely investigating complaints received by the OPPG concerning Public and Professional Guardians.
Pay:
Salary will be commensurate with experience and qualifications, ranging from $38,264.16 to $56,160.00, annually.
Duties and Responsibilities:
Complaint Intake. Review complaints for legal sufficiency.
Investigative Plan. Provide an investigative plan within five (5) business days of receipt of the complaint detailing the issues to be investigated, witnesses to be interviewed, evidence to be collected and/or reviewed, and an estimated timeline for the investigation.
Request and Gather Evidence. Submit requests for, and gather records, court filings, photographs, video recordings, and/or other relevant materials.
Interview Witnesses. Conduct sworn, recorded Interviews of the complainant, guardian, ward (when possible) and witnesses.
Travel. As necessary, travel to conduct interviews and/or obtain evidence.
Review Evidence Obtained and Witness Interviews. Evaluate all evidence obtained, along with witness interviews, to formulate defensible investigative conclusions regarding the alleged violations of statute and/or administrative rule.
Draft Thorough Investigative Reports. Draft clear, concise, and detailed reports of investigations, which shall at a minimum: (a) identify the allegations; (b) identify all witnesses interviewed; (c) accurately summarize witness interviews; (d) identify all evidence obtained; (e) state the applicable statute or administrative rule; (f) analyze the evidence in connection with the applicable statute and/or administrative rule; and (g) make investigative findings of substantiated or unsubstantiated, depending on the evidence.
Document Any Additional Findings. Draft any additional findings of violations of law and/or administrative rule made during an investigation that were not part of the allegations included in the initial complaint and include them in the Investigative Report.
Aid in the Prosecution of Professional Guardians. Assist attorneys in the prosecution of cases. Testify at administrative hearings, court hearings, depositions, trials, or other official proceedings that result from the investigation.
Assist Other Investigators. From time to time, assist other investigators by accepting complaints ordinarily assigned to other investigators whose caseloads have increased significantly or who are otherwise unavailable.
Perform other duties as required.
Knowledge, Skills, and Abilities:
Knowledge of Microsoft Office software.
Knowledge of investigative techniques.
Knowledge of the laws, administrative rules, and practices relating to guardianship in Florida.
Ability to plan, organize and prioritize work assignments.
Ability to work independently.
Ability to effectively manage time.
Ability to maintain strict confidentiality.
Ability to conduct fact-finding interviews and take statements.
Ability to collect and analyze evidence.
Ability to read, interpret and apply statutes and administrative rules to specific fact scenarios.
Ability to organize data into logical format for presentation in reports.
Ability to write accurate and detailed investigative findings/reports.
Ability to conduct thorough investigations.
Ability to establish and maintain effective working relationships with others.
Ability to maintain a professional and courteous demeanor.
Ability to maintain strict confidentiality of information received during an investigation.
Ability to travel, including overnight travel.
Incumbents in this job class are required to operate a personal vehicle within the assigned regional area (All applicable State and local driving laws and insurance regulations must be strictly adhered to in the operation of the private vehicle while performing State business).Skilled with detail to attention and critical thinking.
Skilled with strong oral and written communication.
Requirements:
High School Diploma or equivalent and four (4) years of investigative or law enforcement experience.
Associate's degree from an accredited college or university and two (2) years of investigative or law enforcement experience; ORBachelor's Degree from an accredited college or university; ORMust possess a valid driver's license.
Successful Level 2 Background Screening.
Location: Miami, FL
