Job Title Working under supervision; this position requires excellent guest service, effective communication with guests & fellow employees and instrumental involvement within ticket sales, guest service, rental department, general housekeeping and an overall commitment to working as a team within our recreation facility.
Essential Duties and Responsibilities:
Serve as the first point of contact for guests, offering information and assistance.
Address questions, concerns, and manage lost and found items.
Create a welcoming and informative atmosphere for all visitors.
Collaborate with other team members to ensure a seamless guest experience.
Handle guest issues with empathy and efficiency.
Maintain a thorough understanding of resort facilities, services, and events.
Minimum Qualifications:
Excellent communication and interpersonal skills.
Passion for customer service and hospitality.
Ability to handle multiple tasks in a fast-paced environment.
A friendly, outgoing personality, capable of making guests feel at ease.
Must be available to work during the specified hours, including weekends and holidays.
Physical Requirements:
Must be able to be on your feet, lifting, bending and stooping for extended periods of time. Must be able lift to 25 pounds
