Showroom Sales Specialist - Millwork

Overview: Salary Range $18.00 - $22.00 Base+Commission/month Position Type Full Time Job Shift 1st Shift Education Level High School/GED Travel Percentage Minimal Category Sales

Description: Mill Creek Lumber & Supply Company, a trusted leader in the building materials industry since 1934, is proud to serve homeowners, builders, contractors, architects, and designers with high-quality products and exceptional service. Our showroom is a destination for premium millwork solutions, offering doors, windows, mouldings, stair parts, hardware and specialty items to support projects of every size and style. At Mill Creek, our team-oriented culture, deep product knowledge, and commitment to doing things the right way set us apart. We are seeking a customer-focused Showroom Sales Specialist with a passion for millwork to help deliver an outstanding experience and support our continued growth. The Showroom Sales SpecialistMillwork is responsible for delivering an exceptional customer experience while driving sales of millwork products, including doors, windows, mouldings, hardware, stair parts, and related specialty items. This role serves as a trusted advisor to homeowners, builders, contractors, architects, and designers by providing product expertise, design guidance, and accurate quoting from initial consultation through order completion.

Key Responsibilities: Sales & Customer Experience Greet and assist showroom customers, identifying needs and recommending appropriate millwork solutions. Build strong relationships with homeowners, contractors, builders, and design professionals. Actively promote millwork products, hardware, upgrades, and complementary items to maximize project value Follow up on quotes, leads, and open orders to drive closure and customer satisfaction Product Expertise Develop and maintain in-depth knowledge of millwork products, hardware, vendors, specifications, and applications Explain product features, benefits, lead times, installation considerations, and maintenance requirements Stay current on industry trends, new products, and manufacturer updates Quoting & Order Management Prepare accurate quotes, take-offs, and special orders for millwork products and hardware. Ensure pricing, measurements, specifications, and lead times are correct prior to order placement. Coordinate with vendors, internal teams, and customers to manage orders through delivery. Resolve order discrepancies, backorders, and customer concerns in a timely manner. Showroom Presentation. Maintain an organized, clean, and visually appealing millwork showroom Assist with merchandising, displays, and sample updates Represent the Mill Creek brand with professionalism and attention to detail QualificationsRequired 2+ years of sales experience, preferably in building materials, millwork, lumber, or home improvement Strong customer service and communication skills Ability to read plans, understand measurements, and manage detailed specifications Proficiency with basic computer systems, POS, and quoting software Availability to work occasional Saturday hours. Preferred Direct experience selling millwork products (doors, windows, trim, cabinetry components, etc.) Knowledge of residential and light commercial construction processes Experience working with contractors, builders, and design professionals Skills & Attributes Consultative sales mindset with a solutions-oriented approach Detail-oriented with strong organizational and follow-up skills Ability to manage multiple projects and deadlines simultaneously Professional appearance and demeanor suitable for a showroom environment Team-oriented with a strong sense of accountability Physical & Work Environment Requirements Ability to stand and walk throughout the showroom for extended periods Occasional lifting of samples or materials (with assistance as needed) On-site showroom role with regular business hours, including occasional Saturdays