Academic Services Coordinator, Academic Services & Registrar

Responsibilities include: Assisting in conceptualizing, planning, preparing, and coordinating curriculum development and revision activities for the school. Developing and refining curriculum minors in collaboration with faculty. Receiving, reviewing, and analyzing requests for changes in course and degree programs and academic policies and procedures. Advising deans, department chairs, faculty, and department staff on submission requirements for requests. Assisting faculty and staff in preparing and presenting new or modified courses and programs, and requests for policy changes. Determining whether proposals are acceptable for review. Scheduling requests for review by appropriate university committees. Preparing and maintaining accurate degree progress summaries for graduate or undergraduate students. Preparing credit summaries for work taken at USC and other domestic institutions. Updating the student record computer system and generating the requested documents or reports. Verifying student information as requested. Responding to questions from students and/or staff regarding established procedures governing registration, course scheduling and availability, degree checks, transcripts, diplomas, academic status, and petitions. Responding to emails sent to the Academic Services mailboxes. Counseling students on issues regarding transfer credit evaluations and degree requirements. Providing alternative solutions or directing students to the appropriate university unit for resolution. Assisting with the preparation, dissemination, or updates of bulletins, newsletters, handbooks, guides, fact sheets, brochures, and online content related to academic services. Assisting with the planning and administration of final exams. Assisting with coordinating the scheduling of classes and final exams. Assisting with processing grades. Assisting with coverage of the department's reception area. Assisting in the update of the department's policy and procedure manual. Training student workers. Coordinating with Publications to ensure that all school actions are correctly recorded in the catalogue and schedule of classes. Conducting periodic course reviews so that the catalog reflects current curriculum. Ensuring detailed records are maintained. Coordinating the organization, maintenance, storage, and retrieval of records pertinent to curricula and policy. Staying current on ABA and school-wide standards, policies, procedures, and regulations pertaining to admissions, financial aid, registration, transfer credit evaluation, course and degree requirements, petitions, and other student services. Assisting with the development and implementation of program policies and procedures. Assisting with both final exam administration and proctoring at the end of the Fall and Spring semesters and commencement each year. Performing other related duties as assigned or requested. The university reserves the right to add or change duties at any time. Hybrid Schedule: All staff are required to work three days in-person and may work up to two days remotely per week. Staff may be required to work more than three days in-person. Weekly schedule is dependent on business and department needs and may change at any time. New hires may be expected to work fully in-person during the probation and training period. The hourly rate range for this position is $26.33 - $29.93. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Education: Bachelor's degree.