RESOURCE BANK
PersonalBanker
Position Summary:
This position reports to the Assistant BranchManager, Branch Manager, or Business and Branch Services Director. Thisposition is also responsible for maintaining and balancing a cash drawer inaddition to rotating the branch vault, which includes cash, coin, negotiableinstruments, etc.
Essential Functions:
Receives checks and cash for deposit, verifiesamount, and examines checks for endorsements, legal amounts, dates, etc.
Cashes checks and pays out money afterverification of signatures and customer balances.
Process transactions such as withdrawals, IRAcontributions, HSA contributions, loan payments, night deposits, mail deposits, etc.
Ensures and provides quality service to bothinternal and external customers.
Assists customers in accessing safety depositboxes.
Examines coupons and bills presented for paymentto verify issue, payment date and amount due.
Performs trial balances throughout the day.
Balances currency, coin and checks in cash drawerat end of shift.
Greet individuals as they enter branch anddrive-up window.
Process work through Branch Capture equipment.
Assist customers with services such as orderingATM or debit cards, requesting stop payments, changing addresses, etc.
Follow and comply with all bank regulations andsecurity procedures.
Complete all training requirements, includingcompliance, in a timely manner.
Process transactions within established policiesand procedures.
Ability to lift coin bags of varying weight.
All other duties as assigned.
Skills Active Listening - Giving full attention to whatother people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriatetimes.
Speaking - Talking to others to conveyinformation effectively.
Reading Comprehension - Understanding writtensentences and paragraphs in work related documents.
Mathematics - Using mathematics to solveproblems.
Critical Thinking - Using logic and reasoning toidentify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Social Perceptiveness - Being aware of others'reactions and understanding why they react as they do.
Attributes Oral Comprehension - The ability to listen toand understand information and ideas presented through spoken words andsentences.
Oral Expression - The ability to communicateinformation and ideas in speaking so others will understand.
Speech Clarity - The ability to speak clearly soothers can understand you.
Speech Recognition - The ability to identify andunderstand the speech of another person.
Near Vision - The ability to see details atclose range (within a few feet of the observer).
Problem Sensitivity - The ability to tell whensomething is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Experience and Education:
HighSchool Diploma (or GED or High School Equivalence Certificate). Previous tellerexperience preferred. Cash handlingexperience preferred.
Resource Bank strives to be the employer of choice - EEO\Minority\Female\Vets\Disabled
