Product Manager, Cadence Suite
concertaiPlymouth Meeting, PA
Product Manager ConcertAI is seeking a Product Manager to support the implementation and adoption of the Cadence Suite across its customer base. Reporting to the Senior Director of Product Management, this role will serve as the primary product management partner for implementation activities, customer workflows, and ongoing product utilization. The Product Manager will work closely with customers, Business Analysts, Engineering, Product Management, and Customer Success to translate implementation needs into clear requirements and actionable product priorities. This role will identify gaps between customer needs and existing product capabilities and ensure those gaps are evaluated, documented, and incorporated into the product backlog. The successful candidate will help manage expectations, support effective utilization, measure adoption, and identify opportunities to improve the customer experience. The role requires strong product management skills, practical implementation experience, and an understanding of how AI-enabled capabilities can support commercial life sciences workflows.
Responsibilities:
Lead product management activities supporting the implementation and adoption of the Cadence Suite across customers.
Work with customers and Business Analysts to understand business processes, user needs, implementation requirements, and expected product outcomes.
Translate customer and implementation needs into product requirements, user stories, workflows, acceptance criteria, and backlog items.
Identify gaps between existing Cadence capabilities and customer requirements and partner with Product Management and Engineering to prioritize future enhancements.
Support implementation planning, product configuration, user acceptance testing, release readiness, and transition into ongoing customer use.
Manage expectations across customers and internal teams by communicating product capabilities, dependencies, risks, decisions, and planned enhancements.
Monitor customer utilization, adoption, engagement, and recurring usage patterns to identify areas requiring support, training, or product improvement.
Support product demonstrations, customer working sessions, documentation, and enablement activities while identifying opportunities to apply AI and automation to improve product value and implementation efficiency.
Requirements:
Bachelor's degree in business, healthcare, life sciences, computer science, information systems, or a related field.
At minimum 5 years experience in product management.
Experience with implementation management, business analysis, healthcare technology, life sciences, or SaaS products.
Experience translating customer and business needs into product requirements, workflows, user stories, acceptance criteria, and prioritized backlog items.
Demonstrated ability to work directly with customers and cross-functional teams to manage expectations, support adoption, and resolve product or implementation issues.
Familiarity with AI concepts and AI-enabled products, including the ability to identify practical opportunities to improve customer workflows and product outcomes.
Strong communication, organization, analytical, problem-solving, and collaboration skills, with the ability to translate between customers, Business Analysts, Product Management, and Engineering.
Learn More About ConcertAIOur team at ConcertAI is dedicated to transforming healthcare decision-making through the application of RWE and AI to improve patient outcomes. We work in a fast-paced, dynamic, high-performing culture where diversity, collaboration, and innovation are valued. Join us on our quest to create a world free of disease.
Learn more about ConcertAI at www.concertai.com.EEO & ADA Statement
ConcertAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are dedicated to providing reasonable accommodations throughout the application and hiring process, as well as during employment, in accordance with applicable federal, state, and local laws. Requests for accommodation will be handled confidentially and in accordance with applicable law.
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Level
Lead L6
Location
Plymouth Meeting, PA
Occupation
Project Management Specialists
Industry
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