At Hertz, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. As a Counter Sales Representative, you will be responsible for assisting our customers with the initial rental process. You will greet and qualify customers, collect required data, assign vehicles based on customer needs, answer questions and assist customers with all inquiries regarding the entire rental process.
Schedule:
4:00pm-12:00am (Employees are required to remain on-site and available to assist with any delayed flights and associated customer needs until released by management)
What We Offer:- Medical, Dental & Vision Insurance
- Commission Opportunities
- Discounts on car rentals worldwide 401K Plan + MatchPaid time off and vacation
- Short/Long Term Disability
Responsibilities:- Oversee the parts sales process from start to finish
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls, provide price quotes and other information to customers
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
- Provide high level service to both internal and external customers
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary
- Make sure all internal requests for parts are billed on service repair order
- Receive payment from retail customers or obtains credit authorization
Qualifications:- High School Diploma or equivalent and prior auto parts sales experience (preferred)
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Valid driver's license and clean driving record
- Flexibility to work days, nights, weekends, and holidays
- Basic computer knowledge
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.
