Experienced RV Delivery Specialist

Experienced RV Delivery Specialist Four Seasons RV - Andover, Kansas | Wichita AreaFull-Time | Immediate Opening Turn an RV Purchase Into the Start of an Adventure Four Seasons RV is growing, and our Andover location in the Wichita area is looking for an experienced RV Delivery Specialist who can hit the ground running. This is one of the most important positions in our dealership. When a customer buys an RV, you may be the last person they spend significant time with before they pull out of our dealership and begin their first trip. Your job is to make sure they leave comfortable, confident, excited, and ready to camp. If you know RVs, enjoy working with people, can explain technical information in a way customers understand, and take pride in creating a great customer experience, we want to talk with you.

Slide-outs Leveling and stabilization systems AwningsEntertainment systems Generators when equipped Solar and inverter systems when equipped Interior and exterior controls Safety equipment and basic RV maintenance Hitching, towing and brake-control basics when applicable You don't need to turn the delivery into an engineering class. You need to explain things clearly enough that a first-time owner can say:"I understand my camper and I'm ready to use it."Perform a Final Delivery Quality CheckBefore the customer arrives, you will review the RV and confirm it is truly ready for delivery. That means: Verify major systems are operating correctly Confirm the RV is clean and presentation-ready Review the PDI and delivery checklist Identify anything that needs attention before the customer arrives Communicate immediately with the Service Department about outstanding issues Help ensure promised accessories and equipment are installed Make sure manuals, remotes, keys and other customer items are present Help prevent avoidable customer comebacks by catching problems before delivery We believe the best service repair is often the one we catch before the customer ever knows there was a problem. Create an Outstanding Customer Experience Technical knowledge is important. Communication is just as important. You'll: Welcome customers and make delivery day fun Adjust your explanation for experienced RV owners or first-time buyers Encourage customers to ask questions Provide hands-on demonstrations instead of simply pointing at switches Explain basic maintenance that can help prevent future problems Answer questions honestly-if you don't know something, you'll find the right person who does Communicate customer concerns to Service, Parts, Sales or Management Help customers understand accessories they may need for safe and enjoyable camping Complete required delivery documentation and customer sign-offs Help finish delivery with a positive, memorable experience Participate in our customer delivery photo and review process Our goal isn't simply to hand someone the keys. Our goal is to create customers who are excited to tell their friends where they bought their RV.

The position may require standing, walking, bending, climbing RV steps, working inside and outside RVs, and lifting or moving items associated with normal RV delivery duties, with reasonable accommodation when required. The Person Who Will Thrive HereWe're looking for someone who says:"Give me the customer, give me the camper, and I'll make sure they understand it before they leave."You take pride in knowing your product. You notice when something isn't right. You don't walk past a problem assuming someone else will handle it. You enjoy teaching customers. You're patient when someone asks the same question twice. You understand that delivery day can be both exciting and intimidating for a first-time RV buyer. Most importantly, you understand that our job isn't finished when we sell the RV. It's finished when the customer is ready to enjoy it. Why Join Four Seasons RV?We're growing-and growth creates opportunity. You'll be joining a family-owned Kansas company where decisions are made locally and where great employees can make a real impact.

Four Seasons RV is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Reasonable accommodations are available for qualified individuals with disabilities.