Job TitleJob Description Required Education:
High school diploma or equivalent Required Qualifications/Skills/Experience: 1 to 4 years of previous experience Basic math and data entry skills for calculating customer payments and handling scalehouse operations Strong customer service, communication, and traffic direction abilities Computer Literate – Primary use is proprietary software and excel forms. Goal is when trained on specific functions will be able to carry out daily. Customer Service – face to face interactions with customers Cash Handling Experience – handling individual transactions and balancing individual till at the end of the day.
Position Summary:
Serves as the first point of contact for customers depositing waste at a client; calculates payments, checks loads, and ensures the safety of the customer and other employees through observation of safety rules and regulations.
Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned Greets customers, directs customers and other traffic, and answers questions accurately Correctly calculates payments for customers Ensures that incoming garbage loads are safe and do not contain any inappropriate material Ensures that customers and employees conduct all business in a safe manner and wear all required Personal Protective Equipment (PPE) Completes all administrative tasks including regular filing, and completes required reports Keeps immediate supervisor fully informed of all problems or matters requiring his/her attention Attends company sponsored training and meetings as directed Works overtime as needed Performs other duties as assigned, including data entry and minor customer service responsibilities Approaches all encounters with employees, customers and vendors in a friendly, service-oriented manner. This job has no supervisory duties.
Qualifications:
The requirements listed below are representative of the qualifications necessary to perform the job. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) part of the work day Required to exert physical effort in handling objects less than 30 pounds occasionally Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) occasionally Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements part of the work day Normal setting for this job is: scalehouse. Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.
