Mandarin Speaking Account Representative
shamrock tradingOverland Park, KS
Mandarin Speaking Account Representative
shamrock tradingOverland Park, KSJunior L3
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific ProductsFinancial Specialists, All OtherSales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Translation and Interpretation ServicesLanguage SchoolsInternational, Secondary Market, and All Other Nondepository Credit Intermediation
APPLY NOWMandarin Speaking Financial Account RepresentativeRTS and Shamrock Trading Corporation are looking for a Mandarin Speaking Financial Account Representative. This role will focus on clients' accounts receivable portfolios, including receiving and processing invoices and related documentation. An ideal candidate will be a problem-solver with a dynamic personality and high attention to detail.
What You'll Do:
- Provide exceptional customer service for financial clients
- Regularly update account information to maintain customer records
- Prepare product or service reports by collecting and analyzing customer information
- Maintain financial accounts by processing customer adjustments
- Provide daily funding and handle collections for assigned customers
- Perform risk assessments and ensure that procedures are in place and followed to minimize risk
- Manage product or service issues, including clarifying the issue, determining the cause, creating a solution, expediting the adjustment and following up to ensure a resolution
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Answer product and service questions and suggest information about other products or services
- Other duties as assigned
- What You'll Bring
- Ability to speak, read and write in both Mandarin and English with a business vocabulary required
- Bachelor's degree in business administration, finance or related field preferred, or equivalent relevant experience
- Exceptional interpersonal communication and customer service skills
- Proficiency in Microsoft Office and data entry
- Demonstrated ability to meet deadlines
- What Will Put You Ahead
- Experience in the financial industry
- Attention to detail with analytical and technical skills
- Passion to learn and build relationships
- Problem-solving and conflict-resolution skills
- An adaptable personality with a goal-driven mindset
- Apply Today!
- We're so excited to connect with you! If you want to work with forward-thinking people in an award-winning culture, submit your application today.
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Level
Junior L3
Location
Overland Park, KS
Occupation
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
Industry
Translation and Interpretation Services
Posted
12 days ago