Regional Member Relationship Advisor I

Regional Member Relationship Advisor I AmeriCU Credit Union (Onondaga Hill, NY) As a Regional Member Relationship Advisor I, you'll help members achieve financial success by building relationships, identifying financial needs, and connecting them with the right products and services. This role combines exceptional member service, relationship building, sales, lending, and operational support while contributing to the success of the financial center and the communities we serve. Deliver Outstanding Member Service Conduct financial wellness conversations and identify member needs. Provide personalized recommendations and financial guidance. Create a positive experience that strengthens member loyalty. Grow Member Relationships Open and maintain consumer and business accounts. Develop new member relationships and deepen existing ones. Follow up on referrals, appointments, and business opportunities. Provide Financial Solutions Recommend loans, credit cards, deposit products, and other financial services. Assist members through the lending process and complete accurate loan documentation. Support financial center sales and service goals. Support Financial Center Operations Assist with teller transactions and daily branch activities as needed. Collaborate with internal partners to provide comprehensive member solutions. Provide coverage at financial centers throughout the assigned region. Ensure Compliance & Community Engagement Follow all regulatory, operational, and risk management requirements. Maintain knowledge of credit union policies and procedures. Represent AmeriCU through community involvement and outreach efforts.

At AmeriCU, our Member Service Representative roles are designed for growthwhether you're starting your career or looking to advance. We invest in our employees and provide opportunities to build a long-term career. We offer: Competitive Medical, Dental, and Vision plans Health Savings Account contributions Generous Paid Time Off and Paid Holidays 401(k) with employer match after one year Employee Assistance Program Tuition Reimbursement (after one year, full-time) Company-paid Life Insurance and AD&DEnhanced Short-Term Disability coverage Employee appreciation events and a strong team culture About AmeriCU Credit UnionAmeriCU is a not-for-profit credit union based in Rome, NY with over $3 billion in assets and serving more than 200,000 members across Central New York and beyond. For over 75 years, we have remained committed to our members, employees, and communities. We are proud to have been recognized as one of the Best Companies to Work for in New York State and named by American Banker as one of the Best Credit Unions to Work for in the United States. Learn more:https://www.americu.org/in-our-community/https://www.americu.org/why-americu/