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Experienced Service Advisor Opportunity Titus-Will Automotive Group is one of the largest, family-owned dealership groups in the South Sound, serving customers across Tacoma, Olympia, Lakewood, and Parkland since 1938. We are currently seeking experienced Service Advisors to join our high-volume Lakewood Ford service department. This is an excellent opportunity for a motivated advisor looking for strong earning potential, a busy service drive, and long-term career growth within a stable, family-owned We Offer
Compensation & Benefits
Pay Range: $75,000 – $150,000 per year (based on experience, performance, and qualifications) Compensation Structure: Base salary plus performance-based incentives Medical, Dental, and Vision insurance 401(k) retirement plan (eligible after 90 days) Paid training Employee discountsPTO: Earn 1.0 hour for every 40 hours worked Highly productive shop with modern equipment and the newest technology
Why You’ll Love Working Here:
  • Consistently busy, high-volume service department
  • Supportive leadership team that understands advisor workflow
  • Strong technician team and efficient shop processes
  • Opportunity to work with multiple brands, including Ford, Toyota, General Motors, and Hyundai
  • Family-owned company with many long-tenured employees and real advancement opportunities
What You’ll Do:
  • Greet customers and guide them through the service process
  • Write accurate repair orders and clearly communicate service recommendations
  • Build trust and long-term customer relationships
  • Coordinate with technicians to ensure timely, high-quality repairs
  • Meet performance goals while delivering an excellent customer experience
Qualifications:
  • 3+ years of experience as a Service Advisor/Writer in a dealership or independent shop
  • Strong customer service and communication skills
  • Ability to thrive in a fast-paced, high-volume environment
  • Valid driver’s license and clean driving record
About Titus-Will Automotive GroupTitus-Will is a trusted, family-owned and operated business since 1938. Many of our employees have built long-term careers with us. In addition to our dealerships, we operate a dedicated service center in Downtown Tacoma and service multiple makes and models. Equal Opportunity Employer Titus-Will Automotive Group is a drug-free workplace and an equal opportunity employer. We prohibit discrimination and harassment of any kind in accordance with federal, state, and local laws. Employment is contingent upon completion of a pre-employment drug screen (excluding marijuana). Positions involving driving company or customer vehicles require a valid driving record.

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