*This role is onsite with travel We're seeking a strategic, relationship-driven Key Account Manager to manage and grow a portfolio of high-value customer accounts, build long-term partnerships, and drive revenue growth through consultative, customer-focused solutions.
Key Responsibilities:
  • Build and maintain relationships with key decision-makers; serve as primary point of contact for assigned accounts
  • Develop and execute strategic account plans, leading regular business reviews and partnering on contract/pricing negotiations
  • Meet or exceed revenue goals by identifying opportunities to expand products, services, and share of business
  • Use CRM tools and analytics to monitor account performance and drive customer satisfaction
  • Collaborate across Sales, Operations, Marketing, and Product teams to deliver solutions and resolve issues
  • Stay current on industry trends and market developments to inform account growth strategy
Qualifications:
  • 5+ years in account management, outside sales, business development, or strategic account management
  • Proven success managing and growing key customer relationships
  • Strong negotiation, communication, and relationship-building skills
  • Experience with CRM and sales reporting tools
  • Bachelor's degree preferred or equivalent experience
  • Willingness to travel as needed

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Level

Senior L5

Location

Cold Spring, KY

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