JOB SUMMARY:
Bead Captain is responsible to promote a positive and safe guest experience as related to riding Mardi Gras floats.
MAJOR RESPONSIBILITIES:
Perform all operational duties related to the daily opening and closing of Mardi Gras float riding experience. Responsible for inspection of floats for safety and show readiness, nightly cleaning of floats, setting up and striking of stanchions and signage, and executing called cues for special effects on route.
Provide day-of training to guests related to expectations of float riding, upon arrival to check in area and throughout the Mardi Gras Parade. Assist guests by giving direction, oversee completion of legal paperwork, and escort to and from backstage areas.
Monitor the operation for potential safety concerns, documents and take the appropriate action including evacuation of floats if necessary.
Use park knowledge to provide positive service and accurate information to guests according to Entertainment departmental guidelines and expectations.
Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
Performs other duties as assigned.
EDUCATION: High school degree or GED is preferred.
EXPERIENCE:
1 year theme park or guest service experience preferred; or equivalent combination of education and experience.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
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