This role’s close to more sensitive information than most jobs here — comp conversations, performance concerns, disagreements between people or teams. That only works if you can hold it: keep what’s confidential confidential, and stay neutral when two people or two teams see something differently. You’re not on anyone’s side — you’re the person both sides trust with the same information. Someone who is targeting an HR Generalist role in 2-3 years would be a good fit. WHAT YOU’LL OWN People & Culture is the core of this role. The business-operations layer is a natural extension of it, not a separate track — and you won’t be running both at full speed on day one. Operational ownership builds over your first year, with support. The employee lifecycle ● Onboarding from signed offer through the 90-day check-in: equipment, systems access, benefits enrollment, and welcome communication ● Offboarding end-to-end: access revocation, equipment return, COBRA through ExtensisHR and Oyster, and post-departure documentation ● Employee records accurate across our systems of record, with access provisioned and removed along our data-classification tiers Benefits, payroll, and leave ● Primary liaison to ExtensisHR, our PEO and HRIS platform ● Semi-monthly payroll ● HR compliance calendar: required notices, filings, and employment verifications prepped for submission
The day-to-day:- The People Operations intake queue — triage, assign, and close out within our response times
- First point of contact for policy and process questions: closing loops and escalating anything precedent-setting
- Review-cycle logistics, and the career-band and role-expectation docs kept current
- Recruiting support: scheduling, candidate communication, and requisition tracking
- Culture support: team events, surveys, and milestone celebrations
- SOPs and process guides kept organized, current, and easy for a manager to follow Growing into the business-operations layer
- Vendor contracts and software renewals, with a flag on anything worth renegotiating
- State registration and tax account filings prepped for Finance to submit
- Operational friction surfaced with recommendations — broken processes, access gaps, unclear ownership