Senior SRE - Hybrid, AI-Observability & Equity

Tulip, the Somerville-based leader in AI-native frontline operations, is seeking a senior Observability Engineer to drive reliability and metrics across the stack. You will design and maintain infrastructure using Kubernetes, OpenTelemetry, Prometheus, Grafana, and related tools, while guiding teams toward robust SLA/SLI practices. The role emphasizes mentoring, incident response, and collaboration with Engineering, Edge, DevOps, and Hardware to strengthen Tulip's AI-driven platform.