Remote Call Center Specialist - Customer Support Pro

MCI is hiring a Full-Time Call Center Representative for remote work-from-home in the United States. You will handle inbound and outbound customer interactions, resolve issues, and guide customers to the right solutions, contributing to a positive overall experience. Ideal candidates are fluent in English with strong communication, problem-solving, and active listening skills. You will document interactions, meet productivity targets, and comply with policies in a fast-paced, remote environment.