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About the Company: Farmers Insurance is hiring Inbound Sales Consultants for our Direct Sales division in Grand Rapids, MI. This is a phone-based sales role built around warm, inbound customer inquiries — people already shopping for insurance who need someone to guide them to the right coverage.
About the Role: The compensation is straightforward:
  • Guaranteed base pay of $40,000+ (higher for licensed or senior candidates)
  • Average performers earn an additional $27,300+ per year in monthly incentives
  • Top performers consistently earn $75,000+ on top of base annually — Uncapped. Your performance drives your paycheck.
  • Senior/Lead roles available for candidates with 3+ years of call center insurance sales experience, with base starting at $50,000+No P&C license required to start. Farmers sponsors and funds your Property & Casualty licensing within your first 90 days on the job.
Responsibilities: Take inbound calls from customers actively shopping for personal lines insurance, gather their information, run quotes, and close the sale. Identify cross-sell opportunities for additional P&C products (home, renters, boat).Make outbound follow-up calls to maximize sales potential in some cases.
Qualifications: Minimum 1 year of sales experience; call center experience strongly preferred. Proven track record of meeting quotas and performance metrics. Strong verbal communication skills with the ability to adapt your style on every call. Self-motivated, competitive, and coachable. Comfortable navigating multiple systems simultaneously. Must be eligible to obtain a P&C license in all required states.
Required Skills: Strong verbal communication skills. Ability to adapt communication style. Self-motivated and competitive nature. Experience in navigating multiple systems.
Preferred Skills:
  • 1 year of sales experience.
  • Call center experience.
  • Proven track record of meeting quotas.
  • Pay range and compensation package
  • Full-Time | Base $40,000+ | Uncapped Commission
Equal Opportunity Statement Farmers Insurance is committed to diversity and inclusivity. Schedule (non-negotiable) Monday–Friday: 8am–10:30pm EST availability required Saturday: 10am–5:30pm EST (1x per month) Full-time, 40 hours/week | Five 8-hour shifts TrainingMonday–Friday 8:30am–5pm ESTWork model
Hybrid: 3 days in office, 2 days remote
Office5665 North Kraft Lake Drive, Grand Rapids, MIFully remote considered for candidates in eastern time zone states with an active P&C or personal lines license.
Benefits include:
  • Medical, dental, vision 401(k) with dollar-for-dollar match up to 6%Paid parental leaveHSALife insurance
  • Tuition assistance
  • And more.
  • Farmers provides all necessary technology for remote work (laptop and accessories included).

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